Game Issue

Discussion in 'TSW Troubleshooting & Issues Discussion' started by dal#7945, Feb 24, 2025.

  1. dal#7945

    dal#7945 Well-Known Member

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    Playing London commuter job froze could not move or do anything had close game entirely now can't back in crashes on the load screen back to xbox home screen this beyond a joke now
     
  2. dal#7945

    dal#7945 Well-Known Member

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    YOUR GAME IS CRASHING WAS PLAYING GAME FROZE COULD NOT MIVE OR DO ANYTHING NOW IT KEEPS CRASHING ON THE LOAD SCREEN AND TAKING ME BACK TO XBOX HOME SCREEN I DONT KNOW IF THIS IS TO WITH YOU BUT NOW SAYING THERES A TEMPORARY NETWORK PROBLEM PLEASE LET US KNOW IF THERE IS PROBLEMS THANK YOU
     
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  3. 6233Jess

    6233Jess Well-Known Member

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    If you’re getting the temporary network issue message it’s not an issue with DTG - likely either your internet or the Xbox service.

    I’ve had this several times. Unfortunately all you can do is just be patient and wait for it to resolve itself. Failing that get in touch with Xbox support
     
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  4. maxipolo12

    maxipolo12 Well-Known Member

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    Answer from dtg: AHAHAHHAA CRY MORE PLZ
     
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  5. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hello,

    Sorry to hear you're currently having connectivity issues. Could you please share more details regarding the console you use (Xbox One, Xbox X/S) and a screenshot of the error message, if possible?
    If there is a temporary network outage this issue would lie with Microsoft, should this persist, please contact the Xbox support directly.

    Performance issues are still being investigated on our end, we've released a few patches to make the game more stable, but there is still some work to do. Thank you for your patience so far. Once we have more news we will let you know.

    All the best,
    Jan
     
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  6. dal#7945

    dal#7945 Well-Known Member

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    Thanks for your reply uts working now but it was just crash after crash then a network error then more crashing its working now but really jittery and blurry I'm on xbox x with a stable fast Internet
     
  7. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    Which Xbox was this on? and what was the loco you were using?
     
  8. dal#7945

    dal#7945 Well-Known Member

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    Xbox x class 377
     
  9. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    Thank you and does it crash on just London Commuter or it is any route?
     
  10. dal#7945

    dal#7945 Well-Known Member

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    Its any route it crashes on
     
  11. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    Thank you for the information, could you please put in a support ticket and put as much detail as you can, Support : Dovetail Support
     
  12. dal#7945

    dal#7945 Well-Known Member

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    I this will evening
     

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