Xbox One Great Western Railway Problem [solved]

Discussion in 'TSW Troubleshooting & Issues Discussion' started by jack#2957, Jul 7, 2023.

  1. jack#2957

    jack#2957 Member

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    I recently got gwr on xbox, but after I received the new hst update on the xbox I tried to try out the update as I didn't know if it really did up date so I restarted my console to see if that did anything but it didn't as I went onto the game, to play on great western railway but as I tried to look for it I went on the store just to make sure I did have it and it was saying to me I needed to buy it again as I do remember buying it not long ago as I've got the achievements to prove it as I've been playing it before the update came out. So if anyone knows how I can fix it would really help thanks.
     
  2. Princess Entrapta

    Princess Entrapta Well-Known Member

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    It's a known bug with the update, among several other issues for folks for whom it didn't disappear from their libraries. DTG are working on a fix. It should reappear once they can get that sorted.
     
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  3. dtg_jan

    dtg_jan Community Manager Staff Member

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  4. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hey all,

    we are still in talks with Microsoft, sadly no news yet. As soon as there's something we'll let you know.
     
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  5. DTG-Chris

    DTG-Chris Staff Member

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    Hi all,

    We can confirm that Microsoft has resoled the problem and Great Western Express can now be downloading again, as you normally would. Thank you for your patience and if you need any further guidance with your download, please refer to the support article below.

    How To Manage Your Games & Add-ons On Xbox Consoles
     
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