Steam Help! Tsw 5 Won't Open Anymore

Discussion in 'TSW Troubleshooting & Issues Discussion' started by ludu, Nov 30, 2024.

  1. ludu

    ludu Member

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    Hello,
    As of this evening, TSW 5 won't open. I received the message shown in the attachment. What does it mean?
    Thanks for your help.
     

    Attached Files:

  2. aeronautic237

    aeronautic237 Well-Known Member

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    Try a file verification on Steam. Are you running any mods or engine.ini tweaks?
     
  3. ludu

    ludu Member

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    How do I check files on Steam?
     
  4. aeronautic237

    aeronautic237 Well-Known Member

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    Step 1: Click the button in the bottom right of this image:
    upload_2024-11-30_19-7-16.png

    Step 2: Click 'Properties'
    upload_2024-11-30_19-7-39.png

    Step 3: Go to 'Installed Files' and click 'Verify integrity of game files'
    upload_2024-11-30_19-7-56.png

    Step 4: Try opening TSW5 again and let us know if it works.
     
  5. ludu

    ludu Member

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    Hello aeronautic237,
    Many thanks for your efficient assistance. Everything has been repaired as you predicted. I have now made a backup, since I saw this possibility in the windows you took me to.
     
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  6. aeronautic237

    aeronautic237 Well-Known Member

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    No problem. However, I am not sure if Steam will back up your progress, since that is stored in Documents>My Games. I haven't used Steam's backup feature, so someone more knowledgeable will have to clarify this.
     
  7. ludu

    ludu Member

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    NEW PROBLEM!
    The repair only worked once. After switching my PC off and on again, I get the message ‘update failed’ and I can't get into the game.
     
  8. aeronautic237

    aeronautic237 Well-Known Member

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    Oh this is interesting. Is this the same error as last time?
     
  9. ludu

    ludu Member

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    No, another message indicating only that the update has failed and an invitation to resume, which fails immediately.
     
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  10. ludu

    ludu Member

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    Here is a screenshot.
     

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  11. ludu

    ludu Member

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    After a reboot, it's working again!
    I'll keep you posted on the next incident...
     
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  12. aeronautic237

    aeronautic237 Well-Known Member

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    What a strange incident. I suspect this is an issue on Steam, rather than Train Sim World, but I have no idea.

    Glad that it is fixed, though.
     

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