I Keep Getting An Error

Discussion in 'General Discussion' started by JoeTransit, Dec 2, 2018.

  1. JoeTransit

    JoeTransit Member

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    Every time I click PLAY on the Steam client, it keeps giving me this response:

    "Failed to start process for Train Simulator :
    'The operation was canceled by the user.' (0x4C7)
    See the Steam support site for more information"

    After clicking the link, the client gives me a black screen with a green link at the top. After copying the link (https://help.steampowered.com/en/wizard/HelpWithAppError/?appid=24010&error=46) into my browser, I have continuously followed steps 1 (Restart Computer),2(Clear Download Cache), 4 (Verify Local Files), 6 (Reinstall Steam), and 9 (Update System & Drivers). These have not helped the situation at all. Sometimes, I received a different error message saying I needed Steamworks Common Redistributables. I am very confused and I have not been able to play Train Simulator since my latest purchase of several add-ons on Monday, the 26th of November. Any help at all would be greatly appreciated.
     
  2. DeclanGamer75

    DeclanGamer75 New Member

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    Hi Joe,

    I had the same issue that you described above, several months ago.

    What happened to me, was when I downloaded and installed a bunch of add-ons together, sometimes one add-on doesn't get fully installed correctly.

    The issue is, you've got to find out which one it is. Your best bet is re-installing train simulator all together if you haven't done that yet, as that fixed the issue for me. (Don't worry by the way, you won't lose your add-ons).
     
  3. JoeTransit

    JoeTransit Member

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    Will I lose my content/achievements?
     
  4. ARuscoe

    ARuscoe Well-Known Member

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    You might do, though they could be stored in the cloud on your steam account. Not sure
     
  5. JoeTransit

    JoeTransit Member

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    I did that and now I am presented with this error.
     

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  6. JoeTransit

    JoeTransit Member

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    And, yes, I verified integrity of game files and cleared download cache (which, albeit, includes restarting the Steam client).
     
  7. 749006

    749006 Well-Known Member

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    And you asked the same question in a different thread
     
  8. Michael Newbury

    Michael Newbury Well-Known Member

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    I am noticing that the error says cannot start with shared control, go into the steam settings and turn off the shared setting and see if the game starts up.
     
  9. JoeTransit

    JoeTransit Member

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    I know. I just wasn't sure if anyone would regard a problem like this in General Discussion, so I posted it in Bug Reports to ensure that people with an answer would respond.

    And, now I am getting the original error again.
     

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