PlayStation Increasing Custumers Staisfaction

Discussion in 'TSW General Discussion' started by tsw2020tgp, Mar 24, 2021.

  1. tsw2020tgp

    tsw2020tgp Member

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    Hello,i don't complain about bug because is part of game industry,i don't complain about about prices the custumer have the choice to buy or not.
    But there is a real problem is taking care about your custumers satisfaction : updates are very important and they must be 100% fonctional,and once more for the last one is the case.This kind of problem kill custumer satisfaction and create mix emotions and bitter taste.Could you please for the futur be very careful to be sure that update are 100% effective before release them.Thanks.
     
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  2. tallboy7648

    tallboy7648 Well-Known Member

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    DTG have said they are gonna improve their qa process before something gets released. It is odd though that an update that is supposed to fix something breaks something else
     
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  3. Sheldon1000

    Sheldon1000 Well-Known Member

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    Yeah they fixed the wrong side door opening fault in the rail tour services on SE but they didnt fix the display hud showing the wrong side. It just seems sloppy.
     
    Last edited: Mar 24, 2021
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