1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Is The New Community Manager Doing Better Than The Last?

Discussion in 'General Discussion' started by nne4229, Sep 27, 2018.

?
  1. Yes

    30 vote(s)
    75.0%
  2. No

    10 vote(s)
    25.0%
  1. nne4229

    nne4229 Active Member

    Joined:
    Feb 26, 2018
    Messages:
    93
    Likes Received:
    104
    How do people feel about customer relations these days?
     
  2. MarkusLiberty

    MarkusLiberty Member

    Joined:
    Oct 1, 2017
    Messages:
    29
    Likes Received:
    85
    I think it's good, way better than a lot of other games I follow. Luke does a great job from what I can tell.

    Edit: That said, I think Jay was a very good community manager too, so voting yes on this poll feels pretty akward.
     
    Last edited: Sep 27, 2018
    • Upvote Upvote x 4
    • Downvote Downvote x 1
  3. Michael Newbury

    Michael Newbury Well-Known Member

    Joined:
    Dec 11, 2016
    Messages:
    700
    Likes Received:
    449
    I feel that Luke is doing the best he can considering how overwhelming it can be at times. There is always room for improvement in the communications.
     
    • Upvote Upvote x 2
    • Downvote Downvote x 1
  4. Digital Draftsman

    Digital Draftsman Well-Known Member

    Joined:
    Mar 24, 2018
    Messages:
    468
    Likes Received:
    1,459
    The impression I get is that DTG are putting people in this position with their hands somewhat tied.

    Communication has never been good, regardless of who is the face of DTG is at the time, so I see the problem with DTG rather than the community manager.

    I'm not going to vote because I don't think it's very fair (nor does it serve much of a purpose) to compare people without knowing what's going on behind the scenes.
     
    • Upvote Upvote x 10
  5. SamYeager270

    SamYeager270 Well-Known Member

    Joined:
    Dec 8, 2016
    Messages:
    393
    Likes Received:
    333
    Luke started off well but appears to have been sucked into the standard DTG "Say nothing meaningful and don't post much in response to moans" attitude. I'm sure he reports back on the mood and moans of the various forums but is firmly corralled from saying anything meaningful most of the time. It doesn't help that he seems to be covering both TS18 and TSW both here and on Steam plus who knows where else, writing reports to on high and presumably trying to get blood out of the stone that is DTG.
     
    • Upvote Upvote x 1
  6. nne4229

    nne4229 Active Member

    Joined:
    Feb 26, 2018
    Messages:
    93
    Likes Received:
    104
    Looks like Luke quit. Now what?
     
  7. StratPlayer62

    StratPlayer62 Active Member

    Joined:
    Dec 8, 2016
    Messages:
    218
    Likes Received:
    218
    Honestly it seems, at least for a little while communication from DTG got better after he left.
     
    • Upvote Upvote x 1
  8. nne4229

    nne4229 Active Member

    Joined:
    Feb 26, 2018
    Messages:
    93
    Likes Received:
    104
    True but one thread isn't enough, hopefully it keeps up though.
     
  9. Alex01

    Alex01 Active Member

    Joined:
    Jul 17, 2018
    Messages:
    380
    Likes Received:
    141
    martin is right now
     

Share This Page