Xbox Series X Lines Downloaded But I Cannot View Them In The Game

Discussion in 'TSW Troubleshooting & Issues Discussion' started by dylan#4859, Nov 11, 2023.

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  1. dylan#4859

    dylan#4859 New Member

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    Hi,

    love the game and the franchise.

    i imported my profile and downloaded the game and add-ons, plus i purchased some new lines. I play on an x-box series s

    when i go into the game and view routes i cannot see any of the routes that i can see as downloaded.

    can you let me know how to access these please?
     
  2. rennekton#1349

    rennekton#1349 Well-Known Member

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    Is it installed in the manage content screen? I've read that consoles require an extra step
     
  3. jack#9468

    jack#9468 Well-Known Member

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    Go into 'my games and apps', select the game choose 'manage addons' and select the ones you want to install.

    They won't work otherwise.
     
  4. dylan#4859

    dylan#4859 New Member

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    Thanks but the add-ons are there and installed

    but when i go into the game itself the routes are not there

    and i dont know how to resolve this. Any help please
     

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  5. jack#9468

    jack#9468 Well-Known Member

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    Hmm. That's weird.

    I'd raise a ticket on the issue, better chance of it being sorted.
     
  6. dimakor

    dimakor New Member

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    Same problem with Xbox series x, bug reported. If I try to reinstall the game completely will I lose the progress in the game? Want to reinstall the game and all dlcs in the same time.
     
    Last edited: Nov 21, 2023
  7. dimakor

    dimakor New Member

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    I've reinstalled dlc in question and it appeared in my depot! But I'm sure i tried it before! )
    That is reply from support:
    "Our technical team have checked and they did not experience any issue on Xbox Series X.
    Could you try to reinstall the add-on using the instructions here: How To Manage Your Games & Add-ons On Xbox Consoles, please? If the issue persists, I suggest that you try setting their Xbox as their "Home Console" as found in the additional troubleshooting section of the article linked above."

    The link: https://dovetailgames.freshdesk.com...to-manage-your-games-add-ons-on-xbox-consoles
     

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