PS4 London Commuter Crash!

Ok this isn't just a coincidence I've just rebuilt ps4 database tried the route again this time from Gatwick, game crashed about 2 mins in. Please can you take this seriously and also respond to this message to let me know you have seen it as it's currently unplayable from Brighton To Victoria. Thanks

 

There wasn't a need to post the same issue twice. Anyways, you will need to provide more info. What service(s) did it affect, where did it happen, did it give you a warning message when it crashed? Just saying it crashed isn't enough for the devs or for players who are on ps4 to test to see if they get the same issue

 

I have full information in the previous message please don't be pedantic and patronising. No warning message. Blue screen crash. Approx 8 miles from Victoria. Incedently...I tried this route from Gatwick to Victoria and it crashed at the same point. 2 mins into the run. In the same fashion blue screen. I rebuilt my database after the first crash and have no issues with other games so this one is on dovetail to fix. If it isn't fixed I'm going to consider contacting PlayStation services to report this game for bad practise as this route is currently unusable.

 

I am angry and frustrated by the lack of care and attention in insuring the route works to an acceptable level.

 

I'm sorry for my slightly hostile response. I'm just fed up with how something can go from working to broken for no good reason because of some incidental update.

 

Hi

Hi Chris,

Ok so I followed the link and couldn't remember my password, I thought I had the right one but it wasn't. I asked for a reset but didn't receive it to my email...any thoughts. I am happy to send that info but can't currently. I need a password reset please

 

Update: I needed to set up a separate account from my PlayStation dovetail account ok so I'm in now, thanks

 

Ok yes, haha thanks

 

Ok so I have sent as much information as possible including routes my ps4 id etc...

 

Hi. I am slightly concerned about the error code CE-34878-0 and the apparent knowledge already on the sight as a quick link if you get this message as this is the message I received every time. The thing is. I have no other game issues crashing in this manor and for the matter very few other issues crashing within this game. Not for a while anyway. I just tried again the same route and it crashed at the very start of the route. The thing is it was working fine before the update which makes me suspect that it's a bigger problem than just on my ps4. Thanks

 

The last crash I asked to be sent on to dovetail support for analysis, not sure if this will happen?

 

Hi Chris, this is my last message on the matter and thanks for the continued support. My thoughts are that this route is slightly in a state of disarray as I have just completed another run without issue using the same train and the same route(different time). I understand that nothing is perfect but feel as if with regards to this route it is so fragmented that the experience overall is Jarred by my experience with this route as it is actually one of my favourites. I have many routes(most of them) and do love this game and will continue to support as I believe you are a good team of people and it is a great simulator overall I just get frustrated by these silly issues. Anyway thanks for the response and support.

 

Hi Matt,

Yes I have one livery and a slight suspicion that this may effect it. Created myself. I have non downloaded I did have previously and believe I was experiencing cras h as a result so I removed them. The specific details as accurate as I can be is service 1U41 is not working for me.I had three separate crashes one whilst at Gatwick station awaiting departure and two when heading to Victoria at a point near the start of the journey a train going in the opposite direction passes and the game crashed at the same point twice.

 

Hi Matt,

So, Class 387 GX. One I created, basic, that does appear as AI. I haven't yet used it to drive with so the error didn't occur whilst using it. Perhaps as an AI train as I mentioned in the previous message It occurred to me that downloaded liveries may well have been causing crash error s in the past on this route though of course I can't say for sure.

 

Ok so I have some more information that may be helpful. I managed to run the aforementioned route from start to finish without crashing. Gatwick to Victoria. Which seems strange to me that I would have three crashes in a row then a clean run. My thoughts are relating to Ram and the ps4's lack there of. My livery showed up during the run also. The thing that makes me lean towards a ram issue is the amount of jittering that occurs in this route. I would say perhaps more so than any other route apart from perhaps the updated SEHS which is understandable. One more piece of info I ran another service same route different time inbetween trying the route again. Ok so thanks for the response and hope this has been useful