Dovetail Live Mastery Broken? Check That!

Discussion in 'Troubleshooting' started by @l3x_Fr, Jul 10, 2022.

  1. @l3x_Fr

    @l3x_Fr Active Member

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    To help all players who are having the issue of stuck progress, follow these steps! I hope it works for you because I no longer have this problem at all:

    Step 1/ Disconnect your DTG.
    Step 2/ Close the game.
    Step 3/ Connect your smartphone on the web site of DTG mastery at:

    https://live.dovetailgames.com/live/train-sim-world/profile/alexsncf-3843/mastery

    Step 4/ Stay on it with your smartphone and restart the game of your support.
    Step 5/ Reconnect your DTG account.
    And make a challenge and see. You can pass the step 3, it's just for help DTG live you are very good connected on the service.
    Come below for help others players and say if it work or not for you. :)
    Happy to help (i hope its working for you)
     
    Last edited: Jul 22, 2022
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  2. sequencer2k16

    sequencer2k16 Well-Known Member

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    Your problem may be that you log in to DTL with your smartphone and not with your PC or console.
    I don't think Mastery works that way, there is nothing on the smartphone that could be recorded by DTL.
    Have you ever tried to skip the smartphone login and just log in with the PC or console?

    I have completed all mastery except for Tier 2 on WSR which I still need to complete.
    Sometimes it takes a while for DTL to register/update your progress, otherwise I never had any problems.
     
  3. @l3x_Fr

    @l3x_Fr Active Member

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    I help people, dont want an help for that.
     
  4. como98ly

    como98ly Member

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    The mastery on the new Island line is broken. For the first tier I need to walk a distance (I did that no problem) and I have to do 2 timetable services. The first one it counted so I am at 1/2. After that I did 3 or 4 more timetable services but they don't register. So I'm still at 1/2.
    All other mastery's I've completed.
     
  5. Jannerdunk

    Jannerdunk Well-Known Member

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    I had the same problem, but someone else on another thread suggested running a journey mode (timetable) and once you've done that one, use the "continue journey" button to immediately start and complete a second. Don't go back to the main menu and don't save / reload

    It might be a fluke, but it unlocked Tier 2 for me,
     
  6. WipEout_F7200#3763

    WipEout_F7200#3763 Member

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    Tried this and it didn't work for me on PS5
     
  7. Jannerdunk

    Jannerdunk Well-Known Member

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    Pity, perhaps it was a fluke in my case. I've managed to get onto the second tier, but that's not counting the tasks correctly either.
     
  8. JesseBlue

    JesseBlue Active Member

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    I am new to mastery. Did not look at it before. Now I decided to give it a try.
    Progress is no issue, I unlocked tier 2 rewards for example to Ruhr Sieg Nord or Tharandter Rampe.
    I am on PS5.
    Logging in on my PC confirms that I completed it.

    Yet it does not work, I cannot enter the building at Finnentrop.

    Am I doing it wrong? Is there some other trick to it?
     
  9. Nick Y

    Nick Y Well-Known Member

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    Have you activated the scene/overlay in game?
    It does not automatically unlock and you have to tick it somewhere to activate it (I think it's on the loco select screen for a route).
     
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  10. JesseBlue

    JesseBlue Active Member

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    AH! That was it! I looked for this after your hint and found it.
    Thank you!

    The game is really bad at telling you these things. I was totally unaware.
    Should be made a bit more clear ingame.

    Thanks again. :cool:
     
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  11. hand92

    hand92 Member

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    I can't save my progress in WSR for the 2nd part, however my traffic is clearly visible in the driving booklet on my Dovetail account, I passed all the levels on the other roads I own and game on PC
     

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