Missing Routes

Discussion in 'TSW General Discussion' started by andyward1971, Sep 7, 2022.

  1. andyward1971

    andyward1971 Active Member

    Joined:
    Feb 24, 2022
    Messages:
    135
    Likes Received:
    91
    Hi. I've put on my PS4 today and started tsw3. Every route I have has disappeared, all ok last night. The only thing showing is the training center.
    Had anyone any ideas of how to sort this? Thanks
     
  2. tobster#3089

    tobster#3089 New Member

    Joined:
    Sep 7, 2022
    Messages:
    1
    Likes Received:
    0
    Same problem for me aswell here. Bought the German edition for PS4. Now i can't find it anywhere in-game.
     
  3. andyward1971

    andyward1971 Active Member

    Joined:
    Feb 24, 2022
    Messages:
    135
    Likes Received:
    91
    Hi. Just an update to my problem. After restarting my PS4 a couple of times and still having the missing routes I went into the library and tsw3 all my routes were showing as installed but I downloaded and re installed my routes and started tsw3, all my routes are back . All I can think of is there was a playstation update this morning to 10.0 so I'm thinking that caused the issue
     
    • Helpful Helpful x 1
  4. David Malburn

    David Malburn Member

    Joined:
    Sep 7, 2022
    Messages:
    46
    Likes Received:
    15
    HI andyward thank you for trying to help , But I dont have tsw3 , and tsw 2 routes are gone from the store so I dont know how to redownload them
     
  5. andyward1971

    andyward1971 Active Member

    Joined:
    Feb 24, 2022
    Messages:
    135
    Likes Received:
    91
    Go to library and choose train sim world 2. It will tell you what you have installed but redownload from there and the route should come back
     
    • Like Like x 1
    • Helpful Helpful x 1
  6. Selimbaba

    Selimbaba Member

    Joined:
    Mar 5, 2020
    Messages:
    37
    Likes Received:
    16
    Well, I have the same problem, all my TSW2 DLC'S are gone. I still find them in my PlayStation Bibliothek and I hope I can download them again. But I don't have TSW3 and don't want to buy it in the near future. I cannot understand, why I have to download all my DLC's again for TSW2.
    It is pity what Dovetail is doing.

    Do other platforms have the same problem?
     
  7. andyward1971

    andyward1971 Active Member

    Joined:
    Feb 24, 2022
    Messages:
    135
    Likes Received:
    91
    Routes disappeared after the playstation update today
     
  8. mauricio.g.mustapic24

    mauricio.g.mustapic24 New Member

    Joined:
    Sep 6, 2022
    Messages:
    8
    Likes Received:
    4
    I have exactly the same problem. Don't know if DTG or Sony screwed up but it's stupid. Hopefully someone from DTG will follow along and can report the problem or solve it themselves.
     
  9. Stockton Rails

    Stockton Rails Well-Known Member

    Joined:
    Mar 15, 2020
    Messages:
    593
    Likes Received:
    847
    I’m still running TSW 2020 and the PS 10.0 update I installed today affected my vers of the game as well. After the update *all* of my purchased routes (at least 6 routes plus several add’l locos) are now no longer shown as installed in my game- and they’re no longer shown in the PS store for reinstallation. Not good, and I’m def not happy about this latest mess!

    I paid for the digital-deluxe ver of my game- for several routes to add to it- and for several add’l locos. I paid for all of this, and DTG still has my money… so where is my software, and why can’t I reinstall it via the PS store?

    (Can someone from DTG *please* respond to this, and shed some light on what happened here? Is this something on the PS side, or on your side?)
     
  10. mleestrike101delta

    mleestrike101delta Member

    Joined:
    Aug 19, 2021
    Messages:
    57
    Likes Received:
    3
    It happened to me as well, but I tried this, on the home screen I went to the panel for TSW2 and pushed down on the controller, this shows all the game details including trophies and game file size, then scrolled down to downloadable content, it shows that all my DLC is installed, but, using Nahverkehr Dresden as an example, I pushed the install button anyway, and after it was finished I went back into the game and the route was there. So you probably need to re-download the routes again. Just ignore the the fact that it says installed, and highlight the download icon and press.
     
    • Helpful Helpful x 2
  11. darylb88

    darylb88 Member

    Joined:
    Sep 13, 2020
    Messages:
    77
    Likes Received:
    66
    After Playstation updates sometimes the licences for game DLC deactivates. This is a know issue with Sony updates. It happened today also with my Watch Dogs Legion season pass. There are no issues at DTG's end. Even though it says installed, hit the download button to install again and the routes will reappear.
     
    • Helpful Helpful x 2
  12. darylb88

    darylb88 Member

    Joined:
    Sep 13, 2020
    Messages:
    77
    Likes Received:
    66
    It is a PS side issue, you just need to go to the add-ons section on the relevant game page and redownload each dlc (even if it says installed).
     
    • Helpful Helpful x 1
  13. darylb88

    darylb88 Member

    Joined:
    Sep 13, 2020
    Messages:
    77
    Likes Received:
    66
    It is an issue with Sony updates and nothing to do with DTG.
     
  14. Stockton Rails

    Stockton Rails Well-Known Member

    Joined:
    Mar 15, 2020
    Messages:
    593
    Likes Received:
    847
    Thank you (!) to everyone that responded to my earlier note- I’ll look into this solution tomorrow and post an update once I’m done. I’ve got a lot of time invested in many of my routes, really looking for a happy ending on this one.
     
  15. Stockton Rails

    Stockton Rails Well-Known Member

    Joined:
    Mar 15, 2020
    Messages:
    593
    Likes Received:
    847
    Question for you- What if I can’t track down the game page for TSW 2020 in the PS store? Should one still be there at this point (it is an older game and all)?
     
  16. darylb88

    darylb88 Member

    Joined:
    Sep 13, 2020
    Messages:
    77
    Likes Received:
    66
    You would be able to access the game page for TSW2020 and other delisted games by going to your game library and the tabbing down to purchased games. From there the game page showing the add-ons page will pop up (Think you need to hold the start button for options if I remember correctly).
     
  17. DTG JD

    DTG JD Director of Community and Marketing Staff Member

    Joined:
    Feb 25, 2021
    Messages:
    3,074
    Likes Received:
    12,760
    Hey folks,

    This looks like an issue with Sony's update 10.00 (what perfect timing!), according to Reddit - affecting games beyond just TSW3:

    https://www.reddit.com/r/PS4/comments/x81huk/version_1000_is_out/

    It looks like, to solve it (quoting someone from the thread), Edit 2: I turned off extended storage and turned it back on. That fixed it.

    Hope this works for anyone having issues.
     
    • Like Like x 1
  18. David Malburn

    David Malburn Member

    Joined:
    Sep 7, 2022
    Messages:
    46
    Likes Received:
    15
    Thank you Andy ward that has fix it you are a star
     
  19. Selimbaba

    Selimbaba Member

    Joined:
    Mar 5, 2020
    Messages:
    37
    Likes Received:
    16
    Removed my external HD and connected it after starting the PlayStation. All my DLC'S are back again. Sorry for wrongfully accusing Dovetail.
     
  20. andyward1971

    andyward1971 Active Member

    Joined:
    Feb 24, 2022
    Messages:
    135
    Likes Received:
    91
    Accessing library then tsw3
    No problem glad it worked for you
     
  21. David Malburn

    David Malburn Member

    Joined:
    Sep 7, 2022
    Messages:
    46
    Likes Received:
    15
    Hi JD Thank you for your feedback all addons are down loading again now , sorry for thinking it was DTGs falt , and good job with sprit of steam love it .
     
  22. Stockton Rails

    Stockton Rails Well-Known Member

    Joined:
    Mar 15, 2020
    Messages:
    593
    Likes Received:
    847
    Well… after following these instructions, I now have all of my TSW 2020 routes back- I believe exactly where I left off in them (though I’ve only checked the Oakville Sub route at this point). A big thanks to you, and to everyone else, who helped me out with this unexpected issue.
     
    • Like Like x 1
  23. Stockton Rails

    Stockton Rails Well-Known Member

    Joined:
    Mar 15, 2020
    Messages:
    593
    Likes Received:
    847
    JD- Thanks to you as well for steering me in the right direction on this issue. You’re right- bad timing on this PS-caused issue, as you guys are rolling out all things TSW 3. I jumped to conclusions too on this, and I apologize for that.

    Thanks again for your help!
     
    • Like Like x 1
  24. DTG JD

    DTG JD Director of Community and Marketing Staff Member

    Joined:
    Feb 25, 2021
    Messages:
    3,074
    Likes Received:
    12,760
    No problem! I know PS players have been through the ringer here, so I can understand the frustration.
     
  25. andyward1971

    andyward1971 Active Member

    Joined:
    Feb 24, 2022
    Messages:
    135
    Likes Received:
    91
    Good to hear that people are getting there routes back. At least an easy fix. I have just started reading and contributing to the forums. Quite a friendly bunch. Big thanks to the DTG team for being on the ball regarding problems and issues. I love tsw3
     
    • Like Like x 3
  26. DTG JD

    DTG JD Director of Community and Marketing Staff Member

    Joined:
    Feb 25, 2021
    Messages:
    3,074
    Likes Received:
    12,760
    Welcome along, Andy. It's great to have you here. Glad you're enjoying TSW3!
     
    • Like Like x 1

Share This Page