Xbox Series X New Steam Add On [solved]

Discussion in 'TSW Troubleshooting & Issues Discussion' started by markietheone, Mar 14, 2023.

  1. markietheone

    markietheone New Member

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    Can someone please tell why you've released more steam add on's when it doesn't work, just stupidly brought it hopeing it wouldn't carry over, started the route got less then half way then service failure.
    Feel like an idiot now for risking it.
     
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  2. rennekton#1349

    rennekton#1349 Well-Known Member

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    Ask rivet why. And that's probably cuz you ran out of steam. Are you running on automatic fireman?
     
  3. markietheone

    markietheone New Member

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    No assisted and steam chest was perfect, just get booted no matter
     
  4. Javelin

    Javelin Well-Known Member

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    I'm having the same issue, random service failure for seemingly no reason.
     
  5. DeltaFOX2k7

    DeltaFOX2k7 Well-Known Member

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  6. rennekton#1349

    rennekton#1349 Well-Known Member

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    Try running on fully automatic fireman. It is what happened with the steam railtour on sehs. If you didn't run on automatic mode, you ran out of steam and got booted. Unless you have already tried that
     
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  7. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Hey folks - could you try Automatic firing and see if that helps?

    As rennekton#1349 indicates, you may have run out of Steam on Manual Firing mode.

    Please let me know if you've already tried that though.
     
  8. Jasper_Rivet

    Jasper_Rivet Well-Known Member

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    Hmm, I was able to complete the run without any issues - but with the automatic fireman activated. Does it only occur if you have the automatic fireman turned off?

    Will forward this to our devs so they can have a look at now!
     
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  9. Jasper_Rivet

    Jasper_Rivet Well-Known Member

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    Okay so I went back to our devs and here's what they said:

    The issue is that you're running out of coal - if the firebox door is open, that means you're filling coal into the firebox. The solution is to only occasionally open the firebox door - so the "Service Failure" is actually you ran out of coal. Unfortunately, there's not gauge or anything to display the level of coal you have.

    Edit: Just seen that Matt has replied to that issue as well, see here: https://forums.dovetailgames.com/th...r-scenario-service-failure.66576/#post-622800
     
  10. markietheone

    markietheone New Member

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    I have assisted fireman on not auto or manual is it the same with this option aswel
     
  11. rennekton#1349

    rennekton#1349 Well-Known Member

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    Use autofireman. Assisted and manual can cause issues
     

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