On Harlem Line, despite completing the objectives, the game does not progress to the stats/medal award screen until the scheduled arrival time of the train - as evidenced by the video below:
Have you tried closing all the doors and reopening them again. Usually for me, it works the second time. You open, close, reopen amd close?
It does this on every service that has ‘Unload Passengers’ at the end rather than ‘Load Passengers’. It happens on Dresden Riesa and Cathcart Circle to name a couple.
Yeah, but no joy. The game refuses to acknowledge the service is over until the arrival time. It’s a ball ache.
