This might be considered a spoiler, so if you haven't played this, stop reading. . . OK so I got to Ebbsfleet fine, but when I changed ends and it said to unload passengers I opened the doors but the loading/unloading icon didn't change. I sat there for 5 mins and nothing happened. Is there something special I can do, short of walk through the train yelling at everyone to get off ?? If it was something I did wrong, as soon as it told me I'd have to get everyone off and head back to the depot I opened the doors again before getting the instructions to shut down the cab and change ends, so maybe everyone got off already. But surely that's the correct thing to do, you're not going to keep them all trapped while you bugger about in the cabs at each end before being "allowed" by the game to open the doors and let them off!
I’m stuck at the same point. Is this a bug? I’ve tried everything and it just says “UNLOAD PASSENGERS” - there’s literally nothing you can do