Passenger Complaints

Discussion in 'Suggestions' started by antwerpcentral, Oct 24, 2021.

?
  1. Yes

  2. No

  3. I don't do commuter services.

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  1. antwerpcentral

    antwerpcentral Well-Known Member

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    I feel a bit oversold on the Rush Hour promise. Ok it is not working as it was planned and I never watched a stream about what was actually being sold as Rush Hour. I just saw the trailer and liked the idea. But now that I know what TSW2 is and what Rush Hour meant to the game I still have my doubts if DTG didn't oversee a small gameplay element in the Rush Hour experience.

    It's hard not to get a gold medal in this game. Sometimes I'm speeding, sometimes I overshoot the station. I open the doors on the wrong side, close them too early and a lot of times I'm way too late. None of this has an impact on my end result or on the rush hour experience. The accuracy of my stops are registered, my overal speed is being registered. These are already two sets of data that could trigger passenger responses.

    So my suggestion is to add Social Media responses to the game. Not in real time but at the end of your service. It does not use any memory during the driving but makes the Rush Hour passengers more interactive and adds realism :D

    Examples
    "Karen posted: I can't believe that train driver stopped that far from the platform, I'm on high heels"
    "David posted: Late again, as usual'
    "Celine posted: I'm glad I made it to my destination, wasn't sure if I was gonna survive this train ride"

    You probably don't have to invent a lot of the complaints yourselves as you probably only need to copy a days worth of real life passenger complaints on social media and just change their identity
     
  2. Matin_TSP

    Matin_TSP Well-Known Member

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    That's plagiarism if this is done without consent.
     
  3. stujoy

    stujoy Well-Known Member

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    At no point would a train driver go to social media to check the company feed to see if anyone had complained directly about their service. This would not add realism nor would it be welcomed by many people in what is essentially a train driving simulator.
     
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  4. antwerpcentral

    antwerpcentral Well-Known Member

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    Are you telling me train drivers really get medals when they finish their shift? :D
     
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  5. stujoy

    stujoy Well-Known Member

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    No, only a gold star on the wallchart in their mum’s kitchen :D
     
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  6. antwerpcentral

    antwerpcentral Well-Known Member

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    Ok in that case you are in charge of writing the complaints ;)
     
  7. AirbourneAlex

    AirbourneAlex Well-Known Member

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    Passengers are just self-loading cargo, I'd rather focus on driving the train than hearing passengers moan about the ride quality :)
     
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  8. Tay95

    Tay95 Well-Known Member

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    Nah, this would make it more of am arcade game rather than a sim
     
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  9. Purno

    Purno Well-Known Member

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    It worked for bus simulator, but then in a bus the driver is in the same room as the passengers. I doubt a train driver can hear the passengers complain. So it's hardly realistic.

    And I did find the complains in bus simulator getting quite annoying at some times. :P
     
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  10. Factor41

    Factor41 Well-Known Member

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    They get lots of little gold medals deposited directly into their bank accounts. If DTG could arrange that for TSW, I think we'd all appreciate the additional nod to reality. :)
     
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  11. Cramnor

    Cramnor Well-Known Member

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    If we get something like in OMSI for example, sure, I could see that adding to the feeling (although I doubt a driver would even here these vocal complaints on a train), but your proposal seems like a really bad idea to me, just trying to make us feel bad after the service, don't really see any benefit in that.
     
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  12. OldVern

    OldVern Well-Known Member

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    Didn’t FS Passengers have something like this feature? Usually lots of screaming if you descended at 4000fpm or tried to land your 747 at Sywell Aerodrome.

    What might be an interesting offshoot is the ability to ride the train as Guard/Ticket Inspector or even Trolley Dolly and serve the passengers, but I think there are higher priorities DTG should be working on for the foreseeable future.
     
  13. Stephen Crofts

    Stephen Crofts Well-Known Member

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    I quite like this idea. Especially that it comes at the end of a drive. We have very limited feedback from the drive because we're behind a screen, a lot of the info on how a real drive is going is in the pull and push of the vehicle. So to get an idea of how sick the passengers got (!) Or further feedback on the timing and platform.position is quite a nice idea.

    Mind you some platform stopping markers in game seem quite odd anyway.

    A variation that might be more appreciated by a sim community could be a monthly feedback from the depot manager after she/he has reviewed your driving data logs.
    It would certainly make the foundations for a career mode of ever one was implemented.
     
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  14. Factor41

    Factor41 Well-Known Member

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    Something like the rollercoaster ratings on Planet Coaster? They're judged on excitement, fear and nausea so you have to keep the speed up without the g-forces going outside of reasonable bounds.
     
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  15. tej

    tej New Member

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    I suppose if there is another driver in the cab he could comment on what your doing
     
  16. laciemouse

    laciemouse New Member

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    Love the idea!

    and for the comment of plagiarism. Just make a thread here where people can post their experiences from that day and use those. I guess we all take the train now and then so we experience our own thoughts :-D
     
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  17. OpenMinded

    OpenMinded Well-Known Member

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    Mh, I seriously hope that with this kind of attitude you will limit yourself on only playing computer games and never take on a real job where you are responsible for the comfort of your paying customers…

    I would like the idea to take things like acceleration, deceleration and general smoothness of a ride into consideration for your final points count.
     
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  18. antwerpcentral

    antwerpcentral Well-Known Member

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    If you don't want to feel bad after your service than don't speed, don't overshoot. You know what? Especially for you I add an optional audio effect to my suggestion. An audio file named "Applause and cheering". This plays when you didn't get any passenger complaints. :D
     
    Last edited: Oct 31, 2021
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  19. AirbourneAlex

    AirbourneAlex Well-Known Member

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    Don't worry, it's a joke I got from a DHL pilot... I always respect safety procedures in the real world :)
     
  20. OpenMinded

    OpenMinded Well-Known Member

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    Yes, I know. Lots of colleagues coming from cargo use it and I absolutely hate it. Problem is that it is always meant as a joke and creeps in as an attitude over time, without them actually realising. This is why I always if I hear this, I hold against it! It’s not that I doubt that they will not actually obey safety protocols, however, it’s a matter of showing some respect to the people paying our wages.

    I, of course, know that you don’t mean it in a bad way. Sorry if it sounded to harsh. In a Simulator environmental you don’t do harm, I guess, irl you do!
     
  21. AirbourneAlex

    AirbourneAlex Well-Known Member

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    It's ok. I'm just not too keen on the idea of text messages from virtual passengers giving feedback on drive quality, it seems a bit too informal for what I envisage TSW to be targeted at. Like you said, a points based deduction system would be a better idea.
     
  22. OpenMinded

    OpenMinded Well-Known Member

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    And agree with you 100% on this! My vision would rather be that your driving style finds its way into the final points. I find it strange to be able to get several forced baking applications but you still end up with a gold medal. Also the way you brake at a platform should be counted in.

    I would think you could manage this with analysing the deceleration during your ride. If it gets to high, or you stop at a platform with full brakes applied you get points substracted.

    In the end, this is what you get told as a real driver as well…

    Admittedly, not so much for cargo;)
     
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  23. AirbourneAlex

    AirbourneAlex Well-Known Member

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    Train Simulator already has a similar system (albeit a bit clunky and can trigger inadvertently at times). An acceleration/deceleration "G-indicator" which deducts points if the forces go above a certain threshold. Such instances would be accelerating at full power from stationary, braking heavily when coming to a stop, and taking a bend too fast (the last part should only trigger when speeding).
     
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  24. Wolfovizer

    Wolfovizer Well-Known Member

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    This is something I would love to see added :)
     
  25. Mr heff

    Mr heff Well-Known Member

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    Probably a gimmick that would get old quickly and the time would be better spend elsewhere.
     

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