Steam Pc Crashing Constantly

Discussion in 'TSW Troubleshooting & Issues Discussion' started by jackkk#9097, Sep 26, 2024.

  1. jackkk#9097

    jackkk#9097 New Member

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    I have been battling with tsw5 on my laptop on steam for over a week trying to fix one recurring issue.
    Every time I load the game up it finishes the loading screen, crashes and I'm met with this message on the crash info
    "LowLevelFatalError [File:Unknown] [Line: 724] BulkData compressed header read error. This package may be corrupt!"
    I've reinstalled it, verified the files deleted any mods, set it up in specific ways and nothing seems to be working. And everyone else seems to be running fine it's just me having this completely unusual crashing bug that's appeared out of nowhere.
    DTG Alex DTG JD is there anyone in the team that may have a solution to my problem I just wanna drive trains
     
  2. rennekton#1349

    rennekton#1349 Well-Known Member

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    Did you submit a ticket?
     
  3. aeronautic237

    aeronautic237 Well-Known Member

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    You have done the usual steps of reinstalling, verifying files, and deleting mods, but I'm not sure what you mean by setting 'it up in specific ways'. Could you elaborate please?

    Have you also changed any engine ini files?
    Have you been forcing -DX12?
     
  4. jackkk#9097

    jackkk#9097 New Member

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    I have tried tweaking things using certain mods that would allow for my laptop to run it better. And the -DX12 nothing seems to work. I honestly don't know what I mean by "specific ways" I was just annoyed at the game and rambled a little lol
     
  5. jackkk#9097

    jackkk#9097 New Member

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    I had forgotten about that feature because I've never had issues before, is there a link or email I need to use to submit a ticket?
     
  6. aeronautic237

    aeronautic237 Well-Known Member

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    Well, if you haven't changed any ini files and aren't forcing -DX12, then this is an odd case. Normally, removing engine ini and the -DX12 command solves it.

    https://dovetailgames.freshdesk.com/support/solutions/articles/80000896131

    Use this link. It explains the ticket bit at the end.
     

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