PS4 Problem With A Service On Spirit Of Steam [train Sim World 4]

Hi,
I have found an issue with the '05:55 London Euston to Preston' LMS Jubilee service on Spirit of Steam. I arrived at Hartford station at 06:18 and was loading my passengers and it was close to shutting the doors, and then all of a sudden it says 'service failure' and it just ends.

I don't have any pictures or evidence to support this as I am on PS4 and I cant get any pictures from there to this laptop.

Instructions:
1. To The Trains
2. Choose a Route
3. Spirit of Steam: Liverpool - Crewe
4. Timetable
5. LMS Jubilee
6. (To the right) LMS Jubilee (on the bottom it should say 'Spirit of Steam: Liverpool to Crewe)
7. Find the '05:55 London Euston - Preston' service, then go on it.
8. Once you have spawned in, drive up to Hartford, and see what happens.

Whether you do experience the same 'Service Failure' or not, please fix it anyway.

Thank you Dovetail Games, hope you fix this

(The same 'Service Failure' problem happens on other timetables as well for spirit of steam)

 

Make sure you set the steam firing mode to automatic in the game settings. If it is set to manual and don’t add coal, you will get a service failure message after a certain time. Manual firing isn’t fully integrated yet.

 

Thank you ever so much for your help stujoy !, no problems on my second run!! i will close the thread, now that i know what to do