PlayStation Ps4 - Routes No Longer Owned

Discussion in 'Technical Reports' started by bobbysey, Aug 19, 2021.

  1. bobbysey

    bobbysey New Member

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    Hello,

    I have just downloaded the new update and since doing so all of my purchased routes have gone! Is this meant to happen?
     
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  2. jurgen.hendrikse

    jurgen.hendrikse New Member

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    Same here, and the 4 routes which are shown can’t be pkayed, error code CE-34878-0
     
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  3. bobbysey

    bobbysey New Member

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    Yeh mine just aren't appearing all that appears ingame is east coastway and the default routes
     
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  4. Maverick_ng

    Maverick_ng Active Member

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    It became such a piece of crap.
     
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  5. Rail Runner

    Rail Runner Well-Known Member

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    Same here. And game won’t allow me to open any route either. Crashes every time I attempt to load.
    I’m so frustrated.
    Error code: CE-34878-0.
    Turning off for now.
     
    Last edited: Aug 19, 2021
  6. jurgen.hendrikse

    jurgen.hendrikse New Member

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    Me too, what a non-quality update
     
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  7. Peter jackson

    Peter jackson New Member

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    Not only am I missing a bunch of content but the new ui Dosent give an option to quit a service in the menu. Application has to be restarted. What a sabotage by dtg
     
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  8. bobbysey

    bobbysey New Member

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    On PS4 you have to hold L1 to quit service.
     
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  9. Peter jackson

    Peter jackson New Member

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    Thanks !!
     
  10. anonymous260

    anonymous260 Member

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    It's happened to me too on Xbox. I tried reinstalling them but that still didn't work.
     
  11. bobbysey

    bobbysey New Member

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  12. heartlessfelon

    heartlessfelon New Member

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    yup same here guy i guess they fucked us all
     
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  13. heartlessfelon

    heartlessfelon New Member

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    but i did see sime bout it supposed to be available later today idk i guess we will see what happen
     
  14. diamondderp

    diamondderp Well-Known Member

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  15. Richard CZE

    Richard CZE Well-Known Member

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    Will I have to reinstall everything according to the instructions? My PS4 has not yet received this super update.
     
  16. diamondderp

    diamondderp Well-Known Member

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    No, just check on the PS4 store if your DLCs you owned are now free.
     
  17. ildario77

    ildario77 Well-Known Member

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    Still broken. They're not free.
     
  18. woody

    woody New Member

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    It’s an absolute joke. Twice I have deleted everything then reinstalled. Over 8 hours worth for nothing and over £200 worth of dlc’s I can’t play.
     
  19. dezzy1

    dezzy1 Member

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    Yeah same for me
     
  20. Peter jackson

    Peter jackson New Member

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    I am able to download the dlcs I own from the ps store in the library but they still won’t show in the game ?
     
  21. sergio volodstok

    sergio volodstok Active Member

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    This is bogus on every level. Approx 10:30 PM in the US and still no sign of a second update, that was claimed to have been releasing today in the "afternoon." Now the story is to wait 24 hours and hope everything magically resolves itself. Nicht gut!
     
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  22. grantrayadams

    grantrayadams New Member

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    If its not fixed in 24 hours they can refund all my games and DLC :mad:
     
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  23. jrestore36

    jrestore36 New Member

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    My DLC is not showing up. I have a ps4 slim. I have been waiting all day and nothing. I have reinstalled and still nothing. Im in the US so i don't understand why this has not been fix yet. We buy your product and this is what we get. Sorry im not trying to be difficult but we dont have to throw away. I love your game but i expect better.
     
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  24. Rail Runner

    Rail Runner Well-Known Member

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    Still not showing up. Only preserved routes, and they aren’t even recognised as being downloaded.
     
  25. djkaijones

    djkaijones Member

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    Same and still no update to fix this released yet
     
  26. cptainnevica#6145

    cptainnevica#6145 New Member

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    I have the same issue, PlayStation store is not showing ‘Purchased’ against the add-on routes that I have bought. I’ve also noticed that the Cathcart Line (which I own) is going by a different name now… “Scottish City Commuter”. I hope this isn’t adding to DTG’s PS4 problems, I think they have enough without tackling issues arising from product name changes
     
  27. Rail Runner

    Rail Runner Well-Known Member

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    Haven’t checked Cathcart yet. Will do that once everything else has installed I think. Hopefully won’t be long before everything is done and caught up.
     
  28. damien_khaos

    damien_khaos Member

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    I submitted a ticket like they said to do after 5 times of deleting and reinstalling yesterday and no reply from dovetail at all I mean crappy customer service I think have contacted song about demanding a full refund on all my purchases
     
  29. Rail Runner

    Rail Runner Well-Known Member

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    I’ve tried installing so many times. And they are still not showing up…
    I’m almost at the point of giving up.
     
  30. Rail Runner

    Rail Runner Well-Known Member

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    No matter what I do, they won’t install. PS says “installed” when i go into my game, nothing there, and same error code.
     
  31. damien_khaos

    damien_khaos Member

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    Should all demand reimbursement of our money if we can't play the crap
     
  32. paulc

    paulc Well-Known Member

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    My PS4 TSW2 install is in a state of total failure right now too!
     
  33. Factor41

    Factor41 Well-Known Member

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    So after reinstalling TSW2, and successfully running services in Sand Patch and East Coastway, I started adding in my DLC routes again (except for SEHS which is still trying to charge me £25), but all of the ones I've added are still showing the "outstanding updates" notice when I open the game. Worse still, the ones that are on there (which worked earlier today) are now crashing the game again with CE-34878-0.

    So what's actually happening here? Have the DLC upgrades still not been pushed out, or is this just quite staggering ineptitude on the part of Dovetail who have literally made their game unplayable to Playstation users?
     
  34. Rail Runner

    Rail Runner Well-Known Member

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    DTG says to uninstall the full game and all content. I’m guessing that this means I will lose all my progress… absolutely devastated.
     
  35. Rail Runner

    Rail Runner Well-Known Member

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    When you uninstalled, did it remove all progress?
     
  36. Factor41

    Factor41 Well-Known Member

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    You shouldn't lose progress - that's stored somewhere else so is retained when you delete the app. I reinstalled TSW2 yesterday and am still showing as level 50+.
     
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  37. Rail Runner

    Rail Runner Well-Known Member

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    Ah I see. Thank you. Got to Level 100 last weekend and don’t really want to lose it haha.
     
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  38. damien_khaos

    damien_khaos Member

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    No if you have ps plus you can back up your saves and not lose your progress. Plus even deleting the game off your ps4 leaves your save files on the hard drive unless you go to system storage and delete it out of saved data
     
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  39. damien_khaos

    damien_khaos Member

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    So dovetail is saying delete the game restart ps4 then re-download and install base game no add on content. Go into the game then re-download content except certain content and they give a list so trying there idea.
     
  40. Rail Runner

    Rail Runner Well-Known Member

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    Damn. I’ve just pressed install, and selected everything :(. Let me try again.
     
  41. damien_khaos

    damien_khaos Member

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    OK so delete restart, reinstall base game, restart, load train Sim world 2, go to the in game store select your content minus these add-ons, Rhein-Ruhr Osten, BR class 20, BR class 31, LGV Mediterranee
     
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  42. Rail Runner

    Rail Runner Well-Known Member

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    Thanks mate. Will do that now :)
     
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  43. damien_khaos

    damien_khaos Member

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    Also for any content that is still saying buy (cane creek, clinchfield) so on go to your ps desktop Icon for the game press down then go down to the Playstation store on drop down menu go to your purchased items and click what is still saying needs purchased from in game store and reinstall that way. If there idea works it should install and work fine cause they are saying they may not get a patch out tonight after all.
     
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  44. damien_khaos

    damien_khaos Member

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    OK well it did not work with Canadian national Oakville dlc
     
  45. damien_khaos

    damien_khaos Member

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    But worked for peninsula corridor
     
  46. Factor41

    Factor41 Well-Known Member

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    I'm still missing SEHS. It says £24.99 on the in-game store, but if I install from library, it doesn't work in game. On PS4 Pro all my routes just give me the same updated content warning and then crashy crashy when I try to play anything after I've re-installed DLC.
     
  47. ilbambino96

    ilbambino96 New Member

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    Tried doing that too not working, on ps4 slim. I'm Canadian so not sure if that would make a difference. So far only Peninsula Corridor is working fine.
     
    Last edited: Aug 20, 2021
  48. damien_khaos

    damien_khaos Member

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    It worked on east coast way and peninsula corridor for me but nothing else. So some progress I guess
     
  49. damien_khaos

    damien_khaos Member

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    No it should be same either way cause Canadian ps4 are still considered north American region by Sony so should be same.
     
  50. damien_khaos

    damien_khaos Member

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    Yeah it was same for clinchfield and cane creek for me. Said buy on in game store never gave me the option to just download so used my library from desk top drop down and i get the pop up soon as I load in game with them.
     
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