Just wanted to see if anyone else has had the same problem that I seem to have encountered. Having just purchased the ps5 UK edition of TSW4, following download and installation, it appears that the wrong pack is being downloaded. The download has titles for ECML Peterborough to Doncaster as well as London Underground Bakerloo Line. I think that my download is erroneously the latter, therefore I cannot launch or play my download.
I have tried to download this pack multiple times now with no luck. I have checked the following... Offline play and sharing disabled and re enabled. Restored licences. Cleared more storage space. Deleted TSW4 and downloaded from scratch. I only have one account so definitely purchased from this account. I can only find TSW4 in Game Library/Your Collection area but still has a white padlock symbol. Checking storage from the settings menu, TSW4 entries state 'Main Data not installed in this storage space. Any help would be appreciated greatly as I am getting very frustrated after 2 days of problems.
Hello, following on from all the steps you've already taken, we recommend trying to get in contact with PlayStation Support if you haven't already done so. Here's a link to their support site: https://www.playstation.com/en-gb/support/games/game-launch-issues/
Thanks Alex. This thread can be deleted now as I have realised that I made a mistake in my purchase. I have now been offered a refund and will purchase the correct item on receipt of funds.
