Dovetail Live Railfan Shots Not Working

Discussion in 'TSW Troubleshooting & Issues Discussion' started by TrainGeek08, Apr 12, 2024.

  1. TrainGeek08

    TrainGeek08 Well-Known Member

    Joined:
    Oct 13, 2022
    Messages:
    3,598
    Likes Received:
    5,704
    Hello, I am trying to take screenshots for showcasing my Formation Designer work but there is an error message which appears as soon as I take the Railfan Shot, this happens when you are in the external camera and using the shortcut from the driving cab.

    The message reads:

    ERROR
    There is an error uploading your image

    This has been happening since yesterday morning so it could be related to the Spring Core Update and can you pass this onto the team to investigate please DTG Alex?

    I am playing on Xbox Series X and is anyone else experiencing this issue, thanks :)
     
  2. Michael Newbury

    Michael Newbury Well-Known Member

    Joined:
    Dec 11, 2016
    Messages:
    4,100
    Likes Received:
    3,326
    Have you checked to ensure that you're logged into Dovetail Live, sometimes updates can log you out.
     
    • Like Like x 1
  3. TrainGeek08

    TrainGeek08 Well-Known Member

    Joined:
    Oct 13, 2022
    Messages:
    3,598
    Likes Received:
    5,704
    Signed out and back into DTL, both on the website and through the game, the message still appears :(

    Even I thought that that would work...
     
    • Like Like x 1
  4. Michael Newbury

    Michael Newbury Well-Known Member

    Joined:
    Dec 11, 2016
    Messages:
    4,100
    Likes Received:
    3,326
    Not sure what else it could be then strange.
     
  5. TrainGeek08

    TrainGeek08 Well-Known Member

    Joined:
    Oct 13, 2022
    Messages:
    3,598
    Likes Received:
    5,704
    Yeah, very strange indeed...
     
  6. DTG-Chris

    DTG-Chris Staff Member

    Joined:
    Aug 20, 2020
    Messages:
    846
    Likes Received:
    683
    • Like Like x 1
  7. TrainGeek08

    TrainGeek08 Well-Known Member

    Joined:
    Oct 13, 2022
    Messages:
    3,598
    Likes Received:
    5,704
    Hello Chris, will do :)

    I know for next time, apologies
     
    • Like Like x 1

Share This Page