Rapid Transit

Discussion in 'PlayStation Discussion' started by DTG Natster, Oct 1, 2020.

  1. Rob39

    Rob39 Well-Known Member

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    Its only a game-yes
    Its a dlc we werent expecting a few months back-yes
    It will get sorted- I think so
    Best to reassure people on here than tell them how busy youve been and that youre going home. Even if that is the case.
     
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  2. Wilfboy

    Wilfboy Active Member

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    Natster, although it was out of hours when you replied to my post, the fix appears to have taken place in the afternoon judging by the responses here. I don’t know what time you start enjoying your downtime, but with such an important issue, whoever at DTG did the fix should have been straight on to you to update the forum with whatever news they had. That would have taken a couple of minutes tops.
     
  3. DTG Natster

    DTG Natster Community Manager Staff Member

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    As it stands the fix only appears to have worked for digital downloads, hence the delay in communicating that it was resolved.

    For disc users still experiencing difficulty we appreciate your patience we are waiting to hear back from Sony, and will update you when we have more information.
     
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  4. bassman612

    bassman612 Member

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    PS4 has been crashing about 20 seconds after earning a trophy since RT has been added. DTG knows about it according to another thread.
     
  5. jurgen.hendrikse

    jurgen.hendrikse New Member

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    RT is now in in-game playstation store but is costs € 29,99 despite the fact that I already bought in TSW2020 on PS4.
    How will this be fixed?
     
  6. DTG Natster

    DTG Natster Community Manager Staff Member

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    If you are still experiencing problems with the digital preserved collection download please contact customer support and submit a ticket.
     
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  7. jurgen.hendrikse

    jurgen.hendrikse New Member

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    And by the way the BR 182 is there as well for €0,00 as expected but this only works with RT........
     
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  8. djkaijones

    djkaijones Member

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    Thanks for the update I can wait patiently as this is being investigated
     
  9. Ps4Player

    Ps4Player Well-Known Member

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    When you go into the psn store and choose RT for TSW2 (preserved collection), you can choose between one free version or the 29,99 euro version. Just choose the free one and your able to download it. At least thats how it worked for me.
     
  10. jurgen.hendrikse

    jurgen.hendrikse New Member

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    Yeahhhh, seems to work, downloading currently on going.
    Thank you very much
     
  11. xsaw2121

    xsaw2121 Member

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    I just really hope we don't have to go through this whole process again when the great Western Express comes out because a lot of people have also had that on disc so whatever you learn from this one please take it forward ☺️
     
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  12. TinTin_57

    TinTin_57 Well-Known Member

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    You can bet we will!
     
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  13. Max6180

    Max6180 Member

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    DTG, an idea : can you add the download link of the free version of rapid transit preserved collection on the TSW 2020 game store ? Like this only the gamers of TSW have this free on TSW 2 and that's not a problem for the users of the disc version (like me)...
     
    Last edited: Oct 2, 2020
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  14. k4rlovc4n

    k4rlovc4n Active Member

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    I am but no one answers anything for days already! :mad::(
     
  15. newarrior1405

    newarrior1405 Member

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    It happend twice when playing one of the timetabled services, dont know if it does it when playing anything else in RT because i thought it would be wise if i temporarily stop playing RT until theres a fix for it
     
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  16. Air France 4590

    Air France 4590 Member

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    I submitted a ticket , but I heard that DTG doesn’t answer during the week-end , if that is the case , this is a bit sad .
     
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  17. k4rlovc4n

    k4rlovc4n Active Member

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    Agree :(
     
  18. djkaijones

    djkaijones Member

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    Dosnt work like that cuse it will still ask to u to pay its to due with the licence which has to be sorted by Sony
     
  19. ross.duncan35

    ross.duncan35 Active Member

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    whats happening with disc owners of the collectors edition?still not received codes ,
     
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  20. Rob39

    Rob39 Well-Known Member

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    Theyre working on it but probably wont see an update until Monday.
     
  21. ross.duncan35

    ross.duncan35 Active Member

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    any idea what the problem was?
     
  22. Max6180

    Max6180 Member

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    Normaly that's possible with an hidden link on the PSN store than we only find the way via the TSW 2020 game store.

    We can see this solution with the Hitman game, on the PSN store there are two link of the upgrade for the game of the year edition => one link for the disc owners and only than we can buy via the hitman game store [hidden price on the PSN] and one link for all gamers (digital or disc users).
     
    Last edited: Oct 3, 2020
  23. Rob39

    Rob39 Well-Known Member

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    People who bought TSW on disc for console had 3 routes in 2018. Rapid Transit, NEC and GWE. To access TSW we had to insert the TSW disc. This was still the case when TSW upgraded to TSW2020. Now we have TSW2 as a seperate gsme via digital download we dont use the disc anymore. Issue is Sony or Microsoft wont see us as owning those original routes without the disc.
     
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  24. ross.duncan35

    ross.duncan35 Active Member

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    so they for seen the problem for the collectors edition but not for the other disc editions?ive collectors edition and still not received codes,got email to say sony delayed sending out codes,which i find hard to believe.
     
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  25. Rob39

    Rob39 Well-Known Member

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    Who knows, Iam tempted to try using my tsw2018 disc and see if the download appears?
     
  26. djkaijones

    djkaijones Member

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    Licence issue I'm supposing cuse it's disk only now when it was digital as well
     
  27. djkaijones

    djkaijones Member

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    Has nothing to do with deluxe edition tsw 2019 came with rt so it's all disk based issues atm
     
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  28. djkaijones

    djkaijones Member

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    Not true
     
  29. Rob39

    Rob39 Well-Known Member

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    How so?
     
  30. djkaijones

    djkaijones Member

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    UK and UK UK
    Cuse u will not need the disk to prove u had the content I don't have the disk but can't prove the disk was purchased and I'm 100% confident that the rt will be given to anybody will the game on there account disk or not
     
  31. Rob39

    Rob39 Well-Known Member

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    Thats not what Ive said. I wasnt referring to how we will resolve this with DTG.
    Whenever you use a disc based game on console. The console itself has your game installed on the hard drive, but still requires the player to insert that disc to access the game. We are now playing a completely seperate game, straight from our Hard drive ,without our original disc. Therefore missing the disc based key that our console account needs to prove we own In this case Rapid Transit. Next will be GWE and NTP if you have TSW20 disc.
     
    Last edited: Oct 3, 2020
  32. ross.duncan35

    ross.duncan35 Active Member

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    only dtg can enlighten us on the problem but have choose not to,nothing new there.
     
  33. derek40p

    derek40p Member

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    It is still showing paid person not free 1
     
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  34. Vectron383

    Vectron383 Member

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    Is the BR 182 now able to be used in the scenario planner? I can't see it on my PS4 Pro, and I was wondering if anyone else is able to use it. Dovetail, please, please, learn from this, and only release updates When they are actually ready, as opposed to previous experiences which have been rather annoying.
     
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  35. BoxedRails

    BoxedRails New Member

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    Doesn't work with my 2018 disc.
     
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  36. georgejoshuafrost2006

    georgejoshuafrost2006 Active Member

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    It still shows the paid one on my ps4 it is not showing a free version of rapid transit
     
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  37. k4rlovc4n

    k4rlovc4n Active Member

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    At me showing both but not working! :cool:
     
  38. ross.duncan35

    ross.duncan35 Active Member

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    well im actually quite glad not to have received codes now as it seems the game is bugged worse than before.think even when get codes il hold of using them straight away,hope this weeks stream has a more serious note to it,think Adam needs more staff on the self preservation team.
     
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  39. k4rlovc4n

    k4rlovc4n Active Member

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    I think it repeats everything as with TSW 2020 and that I was wrong to buy TSW 2. That's it and in vain are all the discussions and blah, blah ... :(:mad:
     
  40. k4rlovc4n

    k4rlovc4n Active Member

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    BTW, when Isle of Wight route coming out? :cool:
     
  41. xsaw2121

    xsaw2121 Member

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    And nobody knows the only reason we know it's coming because it's on the road map
     
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  42. TinTin_57

    TinTin_57 Well-Known Member

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    Hi DTG Natster any update for PS4 owners with the original TSW 2018 disc that had RT please? (Non collectors edition)
     
  43. DTG Natster

    DTG Natster Community Manager Staff Member

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    Morning TinTin_57 my most recent information I was given on Friday is that everything in this thread is correct. So if your disk doesn't say "Collectors Edition" you don't need to contact customer support.
     
  44. Rob39

    Rob39 Well-Known Member

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    0334DE3B-FB1F-4AE7-AA22-B2300695B65F.jpeg
    My disc dosent say collectors edition. Rapid transit is part of the pack. So it will fix itself? At the moment it dosent work.
     
    Last edited: Oct 5, 2020
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  45. DTG Natster

    DTG Natster Community Manager Staff Member

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    I am looking into the entitlement for those of you who don't have the collectors edition, once I have more information for you I will let you know.
     
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  46. Rob39

    Rob39 Well-Known Member

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    Ok thankyou DTG Natster
     
  47. TinTin_57

    TinTin_57 Well-Known Member

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    Mine is exactly same version as yours Rob39
     
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  48. k4rlovc4n

    k4rlovc4n Active Member

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    Posted on: 01 October 2020 12:16 PM
    Why doesn't anyone respond to tickets for days? :mad:
     
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  49. d.heal

    d.heal Member

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    Same thing with the original disc
    Agree as they have not go back to me with anything not even apology for having to wait this long
     
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  50. a.paice

    a.paice Well-Known Member

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    They will be insanely busy- just chill and accept that you won’t have access for a little while.

    I think we will all have to stop looking forward to release dates so much and prepare ourselves for another week or so wait afterwards which is a shame but it will stop people getting disappointed.
     

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