Train Sim World 3 Regarding The Missing Gwe Add-on For Xbox & Microsoft Store Users

Hello folks,

earlier this week we've been made aware of an issue regarding the Great Western Express Add-On, affecting Xbox console, as well as Microsoft Store PC users.

It looks like users that purchased the Add-On for TSW 1 or 2 now don't have access to it any more on TSW 3, instead the store prompts them to purchase the Add-On again.

Update
Thank you for your patience, and please accept our apologies for the inconvenience. We can now confirm that Microsoft have resolved the issue and Great Western Express can be downloaded as you normally would.

Refunds
Should you have accidentally repurchased the Great Western Express Add-On we ask you to get in contact with Microsoft costumer service and request a refund. Information on how to do this can be found here:
https://support.xbox.com/en-GB/help/subscriptions-billing/buy-games-apps/refund-orders