Steam [resolved] Dtg Helpdesk

Discussion in 'TSW Troubleshooting & Issues Discussion' started by 749006, Sep 28, 2025 at 12:48 PM.

  1. 749006

    749006 Well-Known Member

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    Why does DTG tell you to contact their Helpdesk when the portal does not work?

    Support Queries
    If you require gameplay or technical assistance with one of our titles, please check the support knowledge base for relevant information. If you are unable to find an answer to your query, please raise a support ticket and we will get back to you as soon as possible.
    https://dovetailgames.freshdesk.com/support/home
     
  2. Michael Newbury

    Michael Newbury Well-Known Member

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    It appears that may be down for maintenance right now.
     
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  3. TemporaryAl

    TemporaryAl Active Member

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    No, it's been changed and it's now this, just that they've done an extremely poor job at telling people so.

    https://support.dovetailgames.com/

    At the very least the sticky topic is updated with it, though...
     
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  4. DTG-Chris

    DTG-Chris Staff Member

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    Sorry to hear you couldn't find us.

    Dovetail Support moved to https://support.dovetailgames.com/ and all the official links were updated, such as the one at the top of this forum. Also, we left a message on the old site home page for over a month, guiding players to the new site.
     

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