Resolved - I Wonder Why Dovetail Makes It So Difficult To . . . .

Hey there WoodlandTracks

This should be relatively easy.

1. Open your profile by navigating to the top right of the website and clicking on your username
2. Click on "Password" located at the bottom left of the dropdown menu that appears
3. Enter your existing password in the top box
4. Enter your new password in the two boxes below
5. Click "Save Changes"

That should do the trick, let me know if it doesn't.

All the best,
Jan

 

Odd, it should look like this:

With Password located between "External Accounts" and the tick box for "Show Online Status"

Alternatively you can click on your username on the top right of the forum page, which opens your profile page.

From there you can navigate to "Password" under the "Settings" section and follow the same steps from my last post.

Hope that helps,
Jan

 

Huh, might be an admin thing then, weird.
I'll talk to our DTL team and come back to you as soon as I can, sorry for the inconvenience.

 

Hey everyone,

DTL team just got back to me, you can change your password over at the Dovetail Live website, found here: https://live.dovetailgames.com/account/security

You might have to log in with your DTL account first, if you aren't already.
Under "Security & Privacy" you'll find a blue button saying "Update Password".

Please let me know if that worked for you.

All the best,
Jan