I created an account on RWCentral a few months ago, and even though I verified my account through the email link my account still needs manual approval. Even now it hasn't been done. I sent a support request a few days ago - no response, although that could be because it's the weekend. My friend has an account that used to work but doesn't anymore. I want to get the SNCF AGC and other files on there but because of the account issues I can't. Has anyone had any success signing up to RWCentral?
I tried to sign in but the system told me my password was wrong So I used the link to reset my password which happened quite quickly Peter Doomotron - you have a PM
The RWCentral website (and RWEnhancer software) is developed and maintained by one person, give him time to respond, he's probably very busy. Edit, just noticed the "months ago" part, it probably got missed or lost, as I said above just wait on response to the support email, if nothing after a few days hit me up and I'll DM him for you.
I wasn't aware that it was just one person running it. I'll wait for a few more days for a response to my support request. It's not urgent by any means, just annoying.
I have a similar problem. This is a scam, not a sale. RW CENTRAL > Store > RW Enhancer 2 > Buy Now > Visa card payment email confirmation "Thank you for your order at RW Central. Your payment has been received and approved." my login attempt "Awaiting Approval Your account needs to be approved before you can use the site as a registered member" Contact Us = no answer only automatic response "Your support request is received and will be processed soon. You should receive an answer from the support team in 24/48h."
You support thieves and crooks I do not. There are more posts from cheated people on the dovetailgames forum. Apparently no one has the courage to report this, and it is a crime. It's not about the 24 EUR, it's about this person's criminal behaviour. The person running the RW Central is a criminal fraudster. Within Europe, there is a law if you sell something on the internet. I recommend to anyone in such cases: 1 National consumer protection authorities. 2 Public Prosecutor's Office 3. Police Any payment into that person's account and the failure to dispatch the programme is evidence for the court.
It's the incompetence over malice argument. I've spoken before about an RW Central account I made years ago that never got approved, and a second that I made which was approved within a few hours. Whoever runs RWC clearly isn't on top of everything in the account approval department. I seriously doubt it's on purpose. However, you should always make sure that your account is accessible before making a purchase - this applies to all websites. Give it a day or two, and if you get no response then contact your bank or PayPal (the latter of which you should be using for pretty much any online payment in my opinion) and request a refund. Not only will you get your money back, it'll hopefully be a kick in the backside for RWC.
To be fair, the account approval issue is a real one and has been noted a number of time. It does need to be fixed.
I also purchased RW2 without problems and have renewed my subscription this week without any problems. But I have had problems a couple of times in the past.
I purchased rw enhancer some time ago. As I remember, I had to create a account during the purchase and the verification took minutes. Perhaps the sweet sound of money grabbed the guys attention and got me a quick verification.
