Screen Freeze!

Discussion in 'Technical Reports' started by Justgeoff, Oct 4, 2019.

  1. Justgeoff

    Justgeoff New Member

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    Hi, I am running into problems on TS2020 64bit with the screen completely freezing , usually within minutes of starting to run a scenario. This has happened on Riviera Line 50's as well as on third party routes. When this happens I have two options, one, to use Ctrl+Alt+Del to get out of the programme, or two, to sit and wait for the programme to respond (which it doesn't) and eventually crashes back to the desktop.
    I have seen instances with the 'Out of Memory' crash but this is different. Can anyone help please. For the record my PC system is:
    Windows 10 64bit
    Intel i5 CPU 6500 @3.2 GHz
    16GB ram
    NVIDIA GeForce GTX1050 ti
    Motherboard Gigabyte Z170-HD3P-CF

    TS2020 is installed on a 232GB Western Digital WDC WDS250G1B0A-00H9H0 (SATA (SSD))

    Any help would be much appreciated.

    Thanks
    Justgeoff
     
  2. Cat

    Cat Well-Known Member

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    Many are having similar problems, you might get some answers on the Steam TS forum.
     
  3. Justgeoff

    Justgeoff New Member

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    I am pleased to report the screen freeze problem has been resolved. It was associated with a .dll file on the sound card. Resetting the sound card to default sorted the problem for me.
     

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