Sehs Missing [solved]

Discussion in 'TSW Troubleshooting & Issues Discussion' started by david5150, Jul 13, 2023.

  1. david5150

    david5150 Well-Known Member

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    Well SEHS is the latest to disappear after the update. Not on my library yet it’s showing as recently installed.
     
  2. jack#9468

    jack#9468 Well-Known Member

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    I have it in my library.

    As I'm typing this, I'm actually working 1L12 towards St Pancras.
     
  3. SHINO BAZ

    SHINO BAZ Well-Known Member

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    I'm glad i don't own this route.I not ready to go thru this again this soon.
     
  4. david5150

    david5150 Well-Known Member

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    I had it this morning as I purchased the 700. Then this afternoon it updated and vanished.
     
  5. DTG-Chris

    DTG-Chris Staff Member

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    Hi david5150 We have sent you troubleshooting instructions through your support ticket. At this time, we believe this is an isolated incident. However, if anyone else is experiencing problems, please get in touch with Dovetail Support.
     
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  6. david5150

    david5150 Well-Known Member

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    All sorted Chris using your instructions. The good old fashioned power cycle. Thank you for your prompt response.
     
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