Bought it specifically to feel your pain and help resolve the issues since we're not seeing them in QA on test kits. Already started passing some findings back to the engineering team Matt.
This is the reason i've opted to go with Series S for my testing tbh - it's running all full Gen 9 settings but on less ram than a One X. If anywhere is going to have Ram issues, it's here. Even Gen 8 is actually better off - because it's using Gen 8 settings, less layers, lower details textures etc, which consume a ton less ram. Series S has it hard - so seems like a great place to make it all work great - and hopefully everything benefits from that
I'm a lucky one who was able to aquire a Series X last April, just happened to walk in on the day a store got a delivery. And the game is running pretty good on that system, just minor issues like the rolling destination displays seem to be blurry on like GCC TVL and NTP. But my friend who has a series S, he has crash issues especially around Dresden and has shown me. Lately he has just been playing it on his laptop with cloud gaming. Another great feature of the Xbox gamepass. Just a question for you Matt, does gamepass pay you a flat fee to have you on it? Just asking because I think it would cut down the amount actually buying the base game that they would compensate DTG in some way.
I try to stay out of the business side of things - there are other people who worry about money, sales and the like - and I need to focus on the product being as good as it can be