Here's a shout out to the Community Managers, who have stood by their posts the last few difficult days and helped players sort through the hiccups, down to the level of individuals, including this one. Let's all raise a glass!
Thank you very much Crosstie, I want to make sure we credit all the additional support we've had from community members who have been helping share resources - you've all been incredible to make TSW3 the best it can and support us through the launch!
Hear, hear! Their high level of activity and involvement, from general updates to individual responses, has been most valuable. It's also important to acknowledge the grace under fire the CMs have shown with their unbending professionalism in the face of, shall we say, often less-than-graceful behavior from parts of the community they're representing. It's a tough job that I could never do, and I admire those who can.
More than any past release, the team at DTG has been showing us they are listening to what is being posted and have reacted to get corrections out.
I agree, the community team and the support team have been great for this release. I‘ve had a few problems and they are all now resolved. I particularly like that the team has been acknowledging issues, so we know when it’s been seen. Good Job.
