Steam Refund 101 Pricing Error

Discussion in 'Off Topic' started by tom.frame, Apr 22, 2021.

  1. tom.frame

    tom.frame Member

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    I am glad the issue of the pricing has been fixed however did you know that a refund can take up to 14 days
     
  2. Tigert1966

    Tigert1966 Well-Known Member

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    They say that, but I refunded a game last night and it took less than two hours before I could see it on my Credit Card App.
     
  3. fabdiva

    fabdiva Well-Known Member

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    It's bank dependant. I've had stuff refunded the same day, but because the company (Europcar) cancelled the original purchase transaction at their end, Barclays kept the hold on the money so I couldn't spend or withdraw for 20 days! Eventually the hold expired but was still rather annoying!

    TLDR: The Refund leaves the business's account immediately - but can take 14 days to process through the banking system because some banks are slow! Sometimes company just cancels the purchase transaction so the payment isn't taken overnight - but banks may not release money straight away
     
    Last edited: Apr 22, 2021

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