Sursee - Luzern - Oom Error! Very Disappointed

Discussion in 'TSW General Discussion' started by jamiebrannan13, Mar 25, 2022.

  1. jamiebrannan13

    jamiebrannan13 Member

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    First of all the new route looks amazing, I’d love to have the opportunity to try it out for myself, however this isn’t possible due to the out of memory error message. Why are dovetail releasing a game on platforms that can’t handle it? Absolutely ridiculous!
     
  2. driverwoods#1787

    driverwoods#1787 Well-Known Member

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    What platform are you using generation 8 Xbox One or Generation 9 Xbox Series X/S?
     
  3. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Hi Jamie - sorry to hear that. Are you able to provide us a little more information please about where you're experiencing the issue?

    Platform:
    What action you're doing when seeing the 'out of memory' message:
    Which service/scenario you're doing when the error comes up:
    Whereabouts you are on the route when the error comes up:
    Is it a regular thing (i.e. has it happened multiple times in the same place), or has it been in different location(s)?

    We'll feed this back to the Rivet team when we have more details, so they're able to more comprehensively diagnose what may be causing the problem.
     
  4. jamiebrannan13

    jamiebrannan13 Member

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    Hi,

    it’s on Xbox one, and I was on one occasion just setting up the train at Luzern and the other I was walking about Luzern station. I tried the same at Sursee and the same happened.

    I haven’t been able to depart either station without getting the error message. I’m in service mode and tried on the 6:45 (or closest to that) the 9:13 from Luzern.
     
  5. junior hornet

    junior hornet Well-Known Member

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    I don’t believe this. I was about to purchase this route as it looks good but I’m not parting with my money until this debacle is sorted once and for all. How is it that a product can pass testing when players are finding game crashing bugs on day one? On console as well where there are no variations of spec as on PC. After all, an Xbox One X is an Xbox One X is an Xbox One X. They are all the same. If testers played it on that platform (which they should have done if they are selling it on that platform), surely they would have identified the problem straight away.

    I can’t get my head round it.
     
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  6. BBIAJ

    BBIAJ Well-Known Member

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    Not strictly true.

    Often they'll only use dev kits (hence why TrainSim-Matt recently bought a retail Xbox Series S for home streaming/testing), and these dev kits can differ in subtle ways to retail units, thus some anomalies can slip through the testing cracks, and only become apparent once the product is out in the wild, and in the hands of many more gamers than there could ever be testers.
     
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  7. Mattty May

    Mattty May Guest

    It would be hilariously funny if it weren’t so damn annoying.
     

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