I had DCZ (Tharander rampe) on TSW2, but now Microsoft Store says that i have to buy it again for TSW3 on the TSW3 storepage, abeit I already own DCZ for TSW2? Nevertheless, i can download it, but isn't showing up in routes in TSW3. A MS Store bug or do I missing something? I must frankly say that the porting from TSW2 to TSW3 could have been better....
It's there in mine, but starting a freight service still automatically launches the train vertically into the air.
I have tried several times to install DCZ for TSW3 with no luck. Cleared the cache on my XBox, but the problem still persist. The addon isn't visible in TSW3. The Addon is installable, but MS Store page says that i don't own it, and i have already bought it for TSW2. So I think this is a MS Store fault. every other Addon i have from TSW 2 installs fine into TSW 3 with no issues...
Talked about it here: https://forums.dovetailgames.com/th...2-but-problem-solved.58568/page-3#post-540339
Yes, this is known and has been raised to our Retail team. For added information: can I ask which version of TSW2020 (if purchased) and TSW2 you purchased please? It may be that a specific entitlement has been missed somewhere.
DTG JD I have the XBox TSW2 version, and currently i have TSW3 on Game Pass. All my other previosly owned TSW2 routes installls fine, except for DCZ (Tharandter Rampe), which is downloadable and installable, but not showing up in the routes section in TSW3. In Xbox Store DCZ is avaiable for purchse in TSW3, despite i already own it in TSW2. I run TSW3 on a Xbox Series S.
Any news about this MS Store issues??? Can't still use DCZ on TSW3 (and Im not going to rebuy it again...)
My apologies, forgot to check in. Our QA team have tried to reproduce this with no luck, and our Retail team have checked, and all the entitlements are set up as they should be. At this stage, can I ask you to submit a Support ticket for me, please https://dovetailgames.freshdesk.com/support/solutions? Can you please include: 'FAO JD - Tharandter Rampe Xbox claim' in the ticket title Purchase receipt for the route on TSW2 A screenshot of what you see on the Tharandter Rampe Store page Thank you.
I suspect it's on XBox Store the problem occur with the "Game Pass version of TSW3" DCZ linked to your XBox account. Some parameters must be missing due to: Since you can play TSW3 with all other bought TSW2 addons fine (from both the TSW 3 game pAs cloud version or installed) and you can download DCZ TSW3 version from your games&apps, (depsite it says clearly on the XBox Store page that you have to buy it?) but DCZ isnt showing up as a "playable" route in TSW3. Something is probably very wrong here... DCZ isnt "recognized" with the Game Pass version of TSW3. I don't own TSW3, but play TSW3 on my Game Pass subscription. And so far I'm aware of, is this the only route which isn't showing up in TSW3 despite you own it in TSW2?
