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Too Much Email Spam

Discussion in 'General Discussion' started by stujoy, Oct 28, 2019.

  1. stujoy

    stujoy Member

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    I recently purchased TSW2020 for PS4.

    Since then, almost every single day, I get emails from DTG, mainly about Train Simulator for the PC.

    I don't have a PC, my main computer is a Macbook Pro.

    I don't want to unsubscribe from emails because I do want to hear about updates, sales, new routes etc. for TSW but the constant spam about TS is becoming increasingly tiresome and intrusive for me.

    Can we have an option to be emailed only about TSW or possibly just get emailed once a week? I know marketing for related products is essential but every day is just too much. My phone is pinging like AWS on a run of greens.
     
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  2. Michael Newbury

    Michael Newbury Well-Known Member

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    You can log into the profile you setup and from there you choose which product emails you would like to receive.
     
  3. stujoy

    stujoy Member

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    I did that and there is just a box each to tick for "Trains" "Fishing" and "Flight" not for specific products or platforms.
     
  4. TinTin_57

    TinTin_57 Well-Known Member

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    I also just unsubscribes in the end which was a shame
     
  5. Dave Mel

    Dave Mel Well-Known Member

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    i agree the emails are a pain in the arse. i dont mind ones for tsw but you cant just get tsw ones only
     
  6. TrainSim-Steve

    TrainSim-Steve Staff Member

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    Hi stujoy,

    Thanks for raising this with us and sorry you feel like you're being spammed repeatedly.

    At this moment in time, there is no customisation in which types of emails you receive but, as a result of your post, we are looking into this to see what we can do to provide greater customisation of which types of emails you want to receive. Will let you know when we have a solution for you - and hope you can bear with us for a while longer.

    Best, Steve
     
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  7. stujoy

    stujoy Member

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    Thanks Steve.
     

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