Xbox PC Tsw 4 Not Prompting To Import Tsw 3 Profile (xbox Pc)

Discussion in 'TSW Troubleshooting & Issues Discussion' started by NJT_Fan, Sep 28, 2023.

  1. NJT_Fan

    NJT_Fan New Member

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    Hello,
    I just downloaded TSW4 and was hoping to import my profile from TSW3 but of course the game only let me create a new profile and even after uninstalling, signing out and logging back in several times, the game still doesn't see that I have an existing profile.
    Any ideas? Screenshot 2023-09-27 212257.png
     
  2. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hello there,

    You can access the profile import by going to Main Menu > My Profile > Switch Profile > Import Profile

    Please Note:
    - Profiles cannot be transferred across different platforms. PS4 and PS5 do count as different platforms.
    - You cannot import a profile with the same name as an existing profile.

    Trainsimulatordriver also did a fantastic video tutorial on how to import profiles, you can find it here:

    Lastly, if you need any further information, you can find it in our guide, here: https://dovetailgames.freshdesk.com...progress-be-transferred-to-Train-Sim-World-4?

    Hope that helps,
    Jan
     
  3. NJT_Fan

    NJT_Fan New Member

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    Yes but you see there is no option to import an existing profile, just the current profile and the option to create a new profile. I've also still got TSW3 installed and logged in to.
     
    Last edited: Sep 28, 2023

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