Xbox Tsw3: Profiles Disappear At Startup

Discussion in 'TSW Troubleshooting & Issues Discussion' started by kalashnikov#2906, Sep 8, 2022.

  1. kalashnikov#2906

    kalashnikov#2906 New Member

    Joined:
    Sep 8, 2022
    Messages:
    1
    Likes Received:
    0
    After each launch of the game, my profiles disappear. I logged into Dovetail Live, but it doesn't help. Does anyone know what the problem is? Game from Xbox Game Pass
     
  2. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,615
    Likes Received:
    13,652
    Hello, DTG Alex here - welcome to the Forums :)

    Can I ask for more information on the error? A screenshot of any errors?

    Perhaps start by deleting your local save data (outlined below) and let me know if it works.

    How to Clear Your Local Saved Data:
    This will clear any saved data stored on your console, restart and redownload your saved data from the Xbox Cloud.
    1. Go to: Settings > System > Storage > Clear local saved games.
     

Share This Page