PS4 Tsw5 Crash

Discussion in 'TSW Troubleshooting & Issues Discussion' started by lovetrains 3628, Sep 12, 2024.

  1. lovetrains 3628

    lovetrains 3628 Active Member

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    Train sim world 5 crashed on 5s37 about 2miles from euston

    Just re ran it and it crashed a 2nd time
    All class 390 services are unplaying why?
    DTG Alex DTG JD
     
    Last edited: Sep 12, 2024
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  2. brandand2.0

    brandand2.0 New Member

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    Yea all of the services I've played have been crashing just outside euston only one I got close was an empty move from Wembley in the morning
     
  3. DTG Harry

    DTG Harry Community Manager Staff Member

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    Are you still having this issue?
     
  4. lovetrains 3628

    lovetrains 3628 Active Member

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    not played the class 390 since because of it but when i do i will let you know and yes ive rasied a support ticket
     
  5. davod2021

    davod2021 Well-Known Member

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    im having so many issues
     
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  6. lovetrains 3628

    lovetrains 3628 Active Member

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    what platform
     
  7. davod2021

    davod2021 Well-Known Member

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    xbox series s I ain't the only one looks like
     
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  8. davod2021

    davod2021 Well-Known Member

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    doing a guard service from Milton Keynes to London Euston and i had a game crash coming into London Euston station


    also


    Doors won’t open got
    My local door open but the other doors won’t
    Release and now my train just left with out picking up passengers and without me pressing the guards bell ???

    using on foot freeroam
     
    Last edited: Sep 13, 2024
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  9. Benjamin Lynam

    Benjamin Lynam Active Member

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    I have TSW5 on PS5, and it has crashed twice. Both times on Frankfurt-Fulda. First time was driving FlixTrain and second time driving the DB BR 114.
     
  10. lovetrains 3628

    lovetrains 3628 Active Member

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    Yes this time its the 11car frist service on the timetable the class 390 is unplayable not impressed
     
  11. Deltic00

    Deltic00 Active Member

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    Its not just the 390 also crashes doing 350 services too
     
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  12. lovetrains 3628

    lovetrains 3628 Active Member

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    DTG Harry sorry for the tag but ive been playing some sevices out of euston (9s47) and they dont crash
     
  13. DTG Harry

    DTG Harry Community Manager Staff Member

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    Is it still crashing?
     
  14. lovetrains 3628

    lovetrains 3628 Active Member

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    yes but my other addons run fine ie before tsw5
     
    Last edited: Sep 20, 2024
  15. nguerrero1234

    nguerrero1234 New Member

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    I’m on ps4 and my game crashes on ever route over and over again this needs to get fixed and fast and I mean fast or you DTG are going to loose a lot of people and sales ass a result.
     
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  16. DTG Harry

    DTG Harry Community Manager Staff Member

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    A ticket has been raised for this, but the current info is that Xbox Series S and PS4 players are experiencing crashes in and around Euston. But there's also commenters saying they're crashing everywhere - so would I be ok just asking you to raise tickets for this issue, give as much info as you possibly can; the platform, the route/locos this is happening on, if anything happens beforehand like stuttering or if it crashes and boots you back to the menu - all things that can help our teams identify the issue: Sign into : Dovetail Support (freshdesk.com)

    (If you need help with how to raise a ticket, here's a handy guide: Dovetail Games - How To Report A Bug | Dovetail Games Forums)
     
    Last edited: Sep 21, 2024
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  17. lovetrains 3628

    lovetrains 3628 Active Member

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    ive been testing the game and ive only had crashing on the class 390 going into euston not out not tried the class 350 out of euston yet but u tried the ecs from bletchley carriege they work as intended
     
  18. anthonyruk

    anthonyruk Member

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    Most of my crashes seem to be within 5 miles of Euston on both Xbox Series S, and X Cloud (which I believe uses Series X technology?). However there have been some random ones around Watford Junction.
     
  19. teide

    teide Member

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    It’s not just Xbox series S, I’m getting crashes approaching Euston on my Xbox Series X (all DLCs installed and no other games on my console). I’ve uninstalled all US content as I rarely play that and it has eased a bit but still feels very unstable. Not tried Fulda yet but suspect it will be flakey.
     
  20. anthonyruk

    anthonyruk Member

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    Ok the crashes are random now so it's a gamble as to if you can finish a service.

    Without sounding harsh does nobody at DTG own a console that can install the release build of the game and have a look? I think you should be paying us to beta test this rather than us paying you upwards of £50 for the privilege?
     
  21. anthonyruk

    anthonyruk Member

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    Out of interest, what updates were done to the game to "correct" this issue?
     
  22. DTG Harry

    DTG Harry Community Manager Staff Member

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    None that I'm aware of currently. However, we had some initial reports of crashing on the first run of Euston, but after that, the game seemed to stabilise.
     
  23. Squonk

    Squonk Member

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    I've given up playing it until a substantial update is available,
    It continually crashes or the map freezes
    I dumped all the TSW4 stuff so I could switch to TSW5 so now I can't play either

    Playing on PS4
     
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  24. robert.miller

    robert.miller Member

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    I'm doing the same. I play on Xbox series S and it's a total gamble whether it's going to crash or not which I can't be doing with. I was really enjoying a service to Tring in the 350, got the first stop inch perfect then it crashed. So annoying.
     
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  25. lovetrains 3628

    lovetrains 3628 Active Member

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    New crash on wcml the 1601 camden sidings to euston class 350 service crashed in sight of eustion on ps4 just before the speed limit sign on aprooch to the platform

    Headcode:5t48
     
  26. lovetrains 3628

    lovetrains 3628 Active Member

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    Ive also just had a anthor at euston its self i was.on foot at the station at 0840 in game time with 3 class 390s present
     
  27. lovetrains 3628

    lovetrains 3628 Active Member

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    DTG Harry can i send you a dm ive reailed something recently about my game version
     
  28. jefalcon6

    jefalcon6 Active Member

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    DTG Harry There are multiple post of crashes on TSW5 on WCML from users of all platforms. Is there a fix coming?
     
  29. DTG Harry

    DTG Harry Community Manager Staff Member

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    Morning - we're aware of these issues happening across multiple platforms and our teams are doing what they can to fix them. As soon as we have an update, we'll get the word out.
     
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  30. lovetrains 3628

    lovetrains 3628 Active Member

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    A
    Am i allowed to pm you some pitcures as ive found something that might help
     
    Last edited: Sep 30, 2024
  31. DTG Harry

    DTG Harry Community Manager Staff Member

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    Absolutely fire away! Anything to help us try to replicate the crashes
     
  32. lovetrains 3628

    lovetrains 3628 Active Member

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    DTG Harry Ive noctied ive got off route destion boards working and the class 390 gsmr is also working but i thought this was coming as a patch so i thought i would bring to someones attion
     

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    Last edited: Oct 6, 2024
  33. gaetanoavino2

    gaetanoavino2 Member

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    Sono d'accordo con te, vergogna spillare 50 euro per un gioco che doveva essere consolidato al top ed invece continuano a fare errori per me potevano continuare col 4 anziché spingere per il 5 a continuare a fregare soldi a noi ferramatori
     
  34. raptorengineer

    raptorengineer Active Member

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    i made a scenario using scenario planner on cajon pass and i'm halfway thought my scenario run so i saved it last night. right now i tryed to return to my save game on cajon pass and it crashes to xbox main menu. i'm using xbox one.
     
  35. lovetrains 3628

    lovetrains 3628 Active Member

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    Ive just tried the class 390 after the update the coaches are the right way now BUT it STILL crashing why dtg this should be fixed its on the frist service on the 11 car
     
  36. jaypebble#6154

    jaypebble#6154 New Member

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    I completed the Football Frenzy scenario.
    At the end as I asked to go back to the main menu it crashed.
    It then wiped the corrupt data and put me back to the character select screen!!
    TSW5 just doesn't seem to like the PS4!!
     
  37. DTG Harry

    DTG Harry Community Manager Staff Member

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    Hey folks - we were hoping some optimisation would help improve the crashes, and while there's been some improvements seen elsewhere, these crashes are clearly still happening for PS4. Dev are still working on this, so when we have an update we'll let you know.
     
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  38. lovetrains 3628

    lovetrains 3628 Active Member

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    Just out of intrest harry do you why its crashing yet
     
  39. DTG Harry

    DTG Harry Community Manager Staff Member

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    I'm not sure. There's a number of things that could be causing it, but optimisation is our first port of call in these cases.
     
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  40. lovetrains 3628

    lovetrains 3628 Active Member

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    thanks harry
     
  41. nguerrero1234

    nguerrero1234 New Member

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    After the latest update is TSW5 on PS4 I’ve encountered much more crashes now than I did before the post update “improvements” rolled out. Why is this and when will this game be optimized. It’s a shame when this game is only a month old and all theses bugs are ruining the enjoyment I once had for TSW titles. I would love to stick with TSW5 but it needs to be fix ASAP
     
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  42. gaetanoavino2

    gaetanoavino2 Member

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    Ho sempre il gioco in crash come mi accingo ad entrare a Frankfurt Hbf con l'Ice.Che delusione spendere soldi per un gioco che non funziona
     
  43. lovetrains 3628

    lovetrains 3628 Active Member

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    please write in engilsh
     
  44. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hi folks - just wanted to add an update from us. We're still working hard to improve performance and stop the crashes around hotspots like Euston / Frankfurt. It's not a clear solution, in the latest patch we made various small memory improvements to help reduce the likelihood of crashes but these seemed to have had a very minimal impact if any, so we're continuing to look at more ways we can make bigger more impactful changes to prevent crashes.

    Thank you for being patient with us, we'll share more news about crashes and general performance updates as soon as we can.
     
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  45. lovetrains 3628

    lovetrains 3628 Active Member

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    Ive done some of my own testing and i have found the game in euston when a class 390 is about if that is uself
     
  46. balvaez#5484

    balvaez#5484 New Member

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    Still crashing to the point of making Frankfurt - Fulda almost unplayable. Every service that I play crashes at least once or multiples times. This is very disappointing. Hope it is fixed soon!
     
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  47. mrmichael#1507

    mrmichael#1507 New Member

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    We cant even play the class 390 scenario Pend-no-lean-no. We can exit euston but can't go into it without it crashing showing error CE-34878 0
     
  48. mrmichael#1507

    mrmichael#1507 New Member

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    And I was just about to buy itgood thing I didn't
     
  49. millwall-nigel

    millwall-nigel New Member

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    I did the Euston to Milton Keynes no problem at all on a return journey crashed twice both about 2 miles outside of Euston on ps4 deluxe edition is this getting resolved and ticket raised
     
  50. kirky#3653

    kirky#3653 New Member

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    Are these problems only happening on the PS4 and not the PS5?
     

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