Steam Version On Pc Freezing, Can't Get Past The Press Any Button Screen

Discussion in 'Player Feedback & Troubleshooting' started by jeremy.oakes, Mar 13, 2025.

  1. jeremy.oakes

    jeremy.oakes New Member

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    The game launches, the music plays, then the screen "Press any Button" comes up and ....... the whole thing freezes. Not good.

    I've tried a couple of times to validate the on-disc files and it downloads 6 each time.

    I then launch the game and ....... it freezes at the same screen each time.

    So how am I supposed to play this nightmare ? I was so looking forward to customising the keyboard ...... but no, I can't even get there !!!

    I'd be interested to know if otheres are experiencing this.
    J
     
  2. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hello there,

    we're sorry to hear you're experiencing these issues, but thank you for reporting them.
    Can I ask if this is a new issue that appeared after the last update? Could you please share your PC specs as well?

    I will raise this with the ViewApp team, but if you want direct contact to the developers please join their official Discord server, where they offer a dedicated support system.

    All the best,
    Jan
     
  3. jeremy.oakes

    jeremy.oakes New Member

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    Thanks for getting back. I don't do Discord.

    Here are my PC specs.

    AMD Ryzen 7 3700X 8 physical cores
    W11 24H02 all updates applied
    64Gb RAM
    nVidia GeForce RTX 3060 with 12Gb vram
    Audio : Focusrite 18i20 USB
    2 x NVMe 4 Tb cards (City Tram local files are on one of them)
    1 x Fanxiang SSD 4 Tb (Steam app is on this unit)

    Pre 1.03 update my set up was running City Trams with zero issues. No other issues running Steam purchases (your 2 train Sims work flawlessly).

    Hope you/the developpers can rapidly find a fix.
    J
     

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