Very Bad Sound Quality And Distortion On Series X

Discussion in 'TSW Troubleshooting & Issues Discussion' started by andmolmat, Sep 16, 2024.

  1. andmolmat

    andmolmat New Member

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    Hey

    I recently switched to TSW4 on the Series X from PC and i am experiencing very bad sound quality and a lot of distortion while playing. I am using a headset plugged into the Xbox controller.

    Is anyone experiencing similar issues. I dont have the problem on other Xbox games.

    I have switched the Xbox audio to uncompressed and turned off sound through HDMI. Are there any other ways to fix this problem? It is VERY immersion breaking!
     
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  2. richtayls

    richtayls Well-Known Member

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    This is fixed in TSW5, free update out tomorrow.
     
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  3. DB628

    DB628 Well-Known Member

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    The Sound issue is still present
     
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  4. andmolmat

    andmolmat New Member

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    Well that is just dissapointing...

    Maybe it is fixed in a day one patch?
     
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  5. Bob12212

    Bob12212 Well-Known Member

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    Apparently they'd supposedly completely rebuild the audio for xbox. Was lot forward to this. As above, maybe a day one patch.
     
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  6. andmolmat

    andmolmat New Member

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    I really hope so, cause it is really ruining the experience for me. Especially coming from PC where the audio was really good!
     
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  7. andmolmat

    andmolmat New Member

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    Im wondering if DTG Matt can confirm this?
     
  8. Bob12212

    Bob12212 Well-Known Member

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    It's on their tsw 5 faq. Also talked about in their roadmap steam from Aug 22nd
     
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  9. DB628

    DB628 Well-Known Member

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    The Sound bug is also on PC on TSW 5, as you Can Hear on the Preview Streams.
     
  10. Bob12212

    Bob12212 Well-Known Member

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    I noticed on the streams, when it kept cutting out? Was hoping it was just a streaming issue.
     
  11. Tigert1966

    Tigert1966 Well-Known Member

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    It was a streaming issue - Playing on PC I haven’t had any sound issues like there was on all 3 streams. I would have refunded instantly if the sound was that bad in the release version.
     
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  12. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Yes all the Xbox audio was rebuilt with different settings, and i've had numerous people confirm it's worlds better than it was, so i'm confused by this feedback...

    Matt.
     
  13. MAX1319

    MAX1319 Well-Known Member

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    yea Haven't have any issues or any reports of it. Is with and without head set. so not sure if this is happening while streaming.
     
  14. adam#5121

    adam#5121 Member

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    The sound bug is still very present, I noticed it especially while driving the Pendolino
     
  15. adam#5121

    adam#5121 Member

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    Lots of annoying crackling
     
  16. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Can you share a video of the problem ?
     
  17. andmolmat

    andmolmat New Member

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    I will try to make a video tonight.
     
  18. bakedpotatos.jm

    bakedpotatos.jm Well-Known Member

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    The popping is bad on the Ice T as well.
     
  19. schorni

    schorni Well-Known Member

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    TSW 5, Xbox Series X
    766.2 DBpbzfa DB, Frankfurt-Fulda

    In general, there are short sound interruptions from time to time on all routes, as heard in the stream.
     
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  20. DTG Matt

    DTG Matt Executive Producer Staff Member

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    So the issues with Audio on my streams are almost certainly down to a hardware or config issue with the streaming kit - If I use the headphones locally connected to the gaming PC I don't hear those, been meaning to look at what settings I might have to influence it.

    Watching the video above I can't hear any issues - though I will certainly concede my hearing isn't the best.

    To be clear on the audio change though - this should have restored it to before the quality went bad, the xbox audio format does still introduce looping artifacts occasionally that aren't present in the source audio and there doesn't seem to be a way to influence it directly.

    Matt.
     
  21. schorni

    schorni Well-Known Member

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    In the clip I was concerned with this “spaceship sound” that modulates up and down. I had hoped that this unpleasant sound would be eliminated with the update, but unfortunately this is not the case. It's quieter than before, but it still happens.
     
  22. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Hmm, still can't hear that - i'll get the audio team to run a spectrum analysis on the clip and see if we can "see" the issue there.
     
  23. DB628

    DB628 Well-Known Member

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    The Sound is Not the only Problem Matt
    Please Check This Video and Check the Right Display with the Buttons
     
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  24. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Ugh i'll raise a bug and get them to fix that.

    Matt.
     
  25. Bob12212

    Bob12212 Well-Known Member

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    Happens around the screen of the 380 too
     
  26. adam#5121

    adam#5121 Member

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    A lottttt of train have that
     
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  27. Tomas9970

    Tomas9970 Well-Known Member

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    Yeah, there's a pretty distinct sound that feels like jet engines of a passing airliner. Wrong doppler effect maybe?
     
  28. DB628

    DB628 Well-Known Member

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    But where is our fix?
    We deserve better on Series X that we Not have that issues only for Xbox Users.
     
    Last edited: Sep 16, 2024
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  29. Bob12212

    Bob12212 Well-Known Member

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    The Electrostars are bad for this too.
     
  30. DB628

    DB628 Well-Known Member

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    Hope Matt is working on it to Share this with the Team
    It was never fixed since TSW 2 Rush Hour
     
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  31. Bob12212

    Bob12212 Well-Known Member

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    I really hope so too.
     
  32. Princess Entrapta

    Princess Entrapta Well-Known Member

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    chwaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaneeeeeeeeeeeeeeeeeeeeeooooooooooooooooowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww
     
  33. Princess Entrapta

    Princess Entrapta Well-Known Member

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    That looks like a variant on the long-standing XBox z-fighting bug.
     
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  34. Bob12212

    Bob12212 Well-Known Member

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    DTG Matt here is a sample of the audio popping sound. Can be heard around the 9-10sec mark on the 350, and throughout on the 47.



     
    Last edited: Sep 18, 2024
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  35. Bob12212

    Bob12212 Well-Known Member

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    Any news on this fix at all, please DTG Matt ?
     
  36. DB628

    DB628 Well-Known Member

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    Over 8 Months Nothing happened DTG :mad:
     
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  37. Bob12212

    Bob12212 Well-Known Member

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    In the April road map, they'd made no progress with audio popping, sadly.
     
  38. jack#9468

    jack#9468 Well-Known Member

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    At least they've acknowledged it.

    Normally they say nothing at all.
     
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  39. Bob12212

    Bob12212 Well-Known Member

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    This is true enough.
     
  40. DB628

    DB628 Well-Known Member

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    I mean the Texture blurry and Flickering
     
  41. Bob12212

    Bob12212 Well-Known Member

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    Flickering textures had apparently been re-raised to the art team (again)

    Blurry textures, nothing new to report.
     

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