PC West Cornwall Route Not Working Through The Epic Store

Discussion in 'TSW Troubleshooting & Issues Discussion' started by slough_michael, Nov 5, 2021.

  1. slough_michael

    slough_michael New Member

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    Is anyone else who plays TSW2 through epic not able to play the west Cornwall route released 04/11/21. I bought it via epic and downloaded it but it does not appear in game. It appears as an add on in the epic store to purchase but it does not appear in the in game store and does not show up as one of your routes once purchased and downloaded. In epic add on list it appears as DLC18 with no picture?
     
  2. suicidebean#7845

    suicidebean#7845 Member

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    Have the same issue, bought, loaded, shows as DLC18 in Epic addons but is nowhere to be found ingame. (ingame shop also isn't showing the route) and I already tried to verify files.
     
  3. kurtosizm

    kurtosizm Well-Known Member

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    Same here. Tried verifying the files, no luck. I reinstalled the whole game to a different location, still nothing. This is ridiculous DTG, need to fix it ASAP. Really thinking about refunding it - in general, this is one of the buggiest game I've played. Real shame.
     
  4. sheeps#2506

    sheeps#2506 New Member

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    I have the same issue, tried verify and reinstall, still an issue. All very disappointing and only serves to cast doubt on future purchases.
     
  5. Michael Newbury

    Michael Newbury Well-Known Member

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    Have any of you submitted a ticket with DTG and or EPIC that would the next step if you're still having issues.
     
  6. kurtosizm

    kurtosizm Well-Known Member

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    Did it this morning, no reply. Just refunded it, don't need this headache in my life.
     
  7. slough_michael

    slough_michael New Member

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    Yes I have submitted a ticket with support. Great shame this is the first issue I have had.
     
  8. DeltaFOX2k7

    DeltaFOX2k7 Well-Known Member

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    I don't want to badmouth the Epic version but it seems to have a lot of problems in addition to the actual TSW 2 problems.
    Ever considered switching to the Steam version?
     
  9. slough_michael

    slough_michael New Member

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    The DLC is now appearing in the epic add on section, however it is still not appearing in game as a route or in the in game store section. I have re-installed it again, verified the game and still no joy. This is my first issue with a DLC on epic which does not instil with confidence for future DLC. The game clearly hasn't been patched for the new route or latest version (mine is showing 1.0.93).
     
  10. slough_michael

    slough_michael New Member

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    Thank you for the key Dovertail customer service
     
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  11. suicidebean#7845

    suicidebean#7845 Member

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    Is it working for you now?
    I've created a ticket on friday and they asked me for the receipt, sent it in, and haven't heard back yet. (Yeah I know, the weekend).
    Multiple checks and a clean new install later it's still not working for me.
     
  12. slough_michael

    slough_michael New Member

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    Hi, yeah I raised a ticket on Thursday and got a key on Friday which made the route work. If memory serves correct a patch is coming to epic today to sort out the issue. So I hope for all epic customers, by the time you read this its fixed. Fingers crossed
     
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  13. suicidebean#7845

    suicidebean#7845 Member

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    Thanks for the update, as of now I still can't access the route, but I'll wait and not bother support again. Hoping that the wait will soon be over.
     
  14. Flying HongKonger

    Flying HongKonger New Member

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    Hi, guys. I do have the west Cornwall from the Epic too but it runs in my TSW2. Meanwhile, I have the same problem on the Great Legends of the Great Western DLC. Hope that Epic and DTG can fix it.
     
  15. slough_michael

    slough_michael New Member

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    I am having trouble too with diesel legends. I have the GWR route and bought the add on later which does not show in game even though downloaded. I have raised a support ticket four days ago and no response yet. Oh well. I would have refunded this but I still enjoy the game will give dovetail some space but not for long.
     
  16. flamerailzzz

    flamerailzzz New Member

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    So I just purchased a route on the epic game’s version of Train Sim World 2 , Got my PayPal receipts and everything. Restarted the game and nothing, A message from the epic games launcher popped up a few minutes later saying an update is required before it can be launched again. Fingers crossed that this is the DLC installment, if not a refund will be submitted quickly! If it is successful I will update this response to this thread.

    EDIT: So after about 15 minutes the route successfully installed, I was about to have a fit.
     
    Last edited: Feb 8, 2022
  17. ARuscoe

    ARuscoe Well-Known Member

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    1. this would have been better on it's own post... responding to a post that's over two months old isn't allowed in the site's rules (it's called necroposting, ie responding to a "dead post")
    2. When you buy a game through the epic store you have to allow time for the store's downloader process to go and fetch the new update... this can take some time depending on how it's set up and is NOT part of DTGs software, but part of Epic's so your quarrel would be with them, not DTG
    Glad it all got straightened out, but do remember that just because you bought it doesn't mean it's going to insta-install the same as the main game did. Some things take time
     

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