Xbox Download Issues?

Discussion in 'Xbox Discussion' started by DTG Natster, Aug 19, 2021.

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  1. DTG Natster

    DTG Natster Community Manager Staff Member

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    Xbox update 23/08/2021 - 15:30 - missing Add-ons

    We are pushing an update live now, which we believe will fix Add-ons not appearing in the Xbox Store after last week's update for Xbox One and Xbox Series S players.

    This should mean that all Add-ons are automatically updated without requiring to uninstall or reinstall. Thanks for your ongoing patience whilst we've found a solution.





    **Update** We have seen a significant amount of feedback that users who are uninstalling and then reinstalling on Xbox one have success getting their add-ons to work correctly.

    This is not a permanent fix - but is a possible workaround to get you playing again for the time being.
    Please let us know if you continue to experience difficulties.


    Find Train Sim World 2
    Press menu/three lines
    Manage game/addons
    Select updates

    The missing add-ons are there, but they are not ticked to install. Tick them to reinstall.
     
    Last edited: Aug 23, 2021
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  2. junior hornet

    junior hornet Well-Known Member

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    Thank You. I have posted a thread but as you have asked.

    When I open the game, I get a message to say that there are outstanding updates and some of my routes won’t work, as they are not at the correct version. It advises me to wait until all updates are complete. However, looking at TSW2 on the Manage screen, there are no outstanding updates.

    All of my DLC apart from SEHS, MSB and the original 3 routes are missing from the route selection screen. I am running on Xbox 1X
     
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  3. saltychipz#3569

    saltychipz#3569 Well-Known Member

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    Same thing here , all my dlc was showing to purchase again in the in - game store , but on the ms store it said I owned it , so all my dlc is reinstalling now . I’ll get the season ticket once everything is done
     
  4. DTG Natster

    DTG Natster Community Manager Staff Member

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  5. adam#8426

    adam#8426 New Member

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    I’m having the same issues. SEHS and MSB have installed as well as the base 3 but none others. Playing Xbox one
     
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  6. junior hornet

    junior hornet Well-Known Member

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    I’ve noticed in another section of the forum someone suggested (jokingly I presume) that we should uninstall all our DLC and re-install it.

    Anyway, out of interest, I tried it with Cathcart Circle and after re-installation, it still does not show up so there are clearly updates missing from the process.
     
  7. adam#8426

    adam#8426 New Member

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    Something is clearly going on
     
  8. christophmkfranke

    christophmkfranke New Member

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    I've got exactly the same problem.
    I purchased the season Ticket via Xbox store but it wouldn't download.

    No outstanding updates for my console and upon opening the game got that known failure message that various routes need updating.

    So like the posts above




    Xbox one User
     
  9. douglasjames21111

    douglasjames21111 New Member

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    I am Xbox one S and I can’t access any of my dlcs. It comes with this. On the micosoft store it say I am owned the dlcs but won’t let download
     

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  10. adam#8426

    adam#8426 New Member

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    I purchased season pass and boston route downloaded straight away
     
  11. richard73morgan

    richard73morgan New Member

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    Same problem here, one xbox one s, missing DLC and saying outstanding updates to install, but there is nothing outstanding on the game manager.
     
  12. thomastl59374

    thomastl59374 Well-Known Member

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    I'm having the same issue on Xbox one as well. MSB SEHS and the core routes have updated but my others haven't. And no updates are displayed when I go into game management.
    I haven't purchased the season ticket yet
     
    Last edited: Aug 19, 2021
  13. grantrayadams

    grantrayadams New Member

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    Is there a PS4 thread like this? Seems it is across all console platforms.
     
  14. Princess Entrapta

    Princess Entrapta Well-Known Member

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    So, while I am bedridden today, having seen the issues people are having, I figure I'll do some testing by disconnecting my System from the internet, backing the old files for the entire game up to an external drive, and then reconnecting to try and download the updates, so I can do a DLC by DLC fileinfo comparison to see what it's updating properly
     
  15. saltychipz#3569

    saltychipz#3569 Well-Known Member

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    Yes , xbox one s to be specific . However my dlc is now installing , ecw is nearly done , so I don’t think I’ll encounter too many issues with installing my dlc
     
  16. gibsonaj1

    gibsonaj1 Active Member

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    Morning all, I'm on Xbox one and my problems are that the main screen keeps locking up so I can't choose another route causing me to shut down the game and restart again and all of my livery designs have just vanished into thin air which is hours of man-hours lost.
     
  17. jefalcon6

    jefalcon6 New Member

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    XB1 Some DLCs updates not yet arrived.

    BR Heavy Freight
    Cathcart
    ECW
    GWE
    IoW
    London Bakerloo
    TV
    WSR
    NTP
     
    Last edited: Aug 19, 2021
  18. adam#8426

    adam#8426 New Member

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    How did yours download?
     
  19. L89

    L89 Well-Known Member

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    Xbox One X
    Class 20, Class 31, MSB, Southeastern only showed up in the updates.

    I have uninstalled and reinstalled the missing ones. So far they have got the version that works in the latest core game.

    Uninstalling DLC is not going to be any different from updating. DLC on TSW2 downloads the full file anyway if you update or install. Your not updated DLC file is useless to the new game.
     
  20. ben#4827

    ben#4827 Active Member

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    16293661427271168869799914670215.jpg
    This is what it's saying for me
     
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  21. simon_fielding

    simon_fielding Active Member

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    Morning Nat, I am using XBox One. I switched on this morning and the core update instantly appeared, no huge download to wait for. I can access SEHS, MSB and the TSW2 routes but my DLC is not there. I got the message to say the core game isn’t compatible with the add ons. There was nothing on my console saying routes needed updating though. I went to the store to re download, it whizzed through the install very quickly, but didn’t install. Tried clearing the cache (local storage) which also hasn’t worked. Game version is 1.0.435.0 but some saying this isn’t the current build, however I have no options to update this.

    Appreciate you have a busy day, but if you can provide any assistance I’d be so grateful (as would my 10 year old who wants to drive ECW with the PIS boards lol…
     
  22. DTG Natster

    DTG Natster Community Manager Staff Member

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    The problem with DLC seems to be affecting Xbox One users most.

    Please can you follow these steps if you are seeing the "Outstanding updates" message.

    • Highlight Train Sim World 2
    • Press the menu button and select 'Manage game and add-ons
    • Select 'Updates'
    • Select Update All if anything is queued.
    MicrosoftTeams-image (93).png
    MicrosoftTeams-image (94).png
    MicrosoftTeams-image (95).png
    MicrosoftTeams-image (96).png

    If this does not resolve your problems - please continue to let me know in this thread
     
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  23. Hello

    Hello New Member

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    I am on Xbox One S and the dlc that have gone are Cathcart circle, great western express, east coast way and hapstrauke Munich to ausburg ( I probably spelt that wrong ) . I am so glad it is not just me with this problem. Sorry but this method has not worked for me :(
     
    Last edited: Aug 19, 2021
  24. ben#4827

    ben#4827 Active Member

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    16293663871143696211324814422215.jpg it only says this
     
  25. Princess Entrapta

    Princess Entrapta Well-Known Member

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    Oooh interesting seeing the icons the game uses on devkits :D
     
  26. thomastl59374

    thomastl59374 Well-Known Member

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  27. adam#8426

    adam#8426 New Member

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    Did not work for me as it says I’ve got nothing to update
     
  28. thomastl59374

    thomastl59374 Well-Known Member

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    Does anyone elses version of TSW2 still say 1.0.435.0 not sure if this is the pre rush hour or rush hour version.
     
  29. thomas.n.wyndham

    thomas.n.wyndham New Member

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    I am on an Xbox One S, on opening I get a pop up,

    “Information
    You have outstanding updates which means some of your installed add-on’s version do not match the core version. Please close your game and complete any outstanding updates.
    ErrorCode(s): LeedsManchester, RuhrSiegNord, GlasgowCathcart, TSW2WestSomersetRailway, SanFranSanJose, DarlingtonSaltburn, TSW2PaddingtonReading, IsleOfWight, MunichAugsburg, NorthRhineMainLine, NRMBR101, ArosaLine, Wuppertal, RSNBR363, TSW2WSRClass52, SFJMP15DC,”

    There is a scroll bar, but I couldn’t get it to scroll further. Coming to the front menu, routes shown there are Boston Sprinter, Southeastern High Speed, Sand Patch Grade, Schnellfahrstrecke Köln, London Underground Bakerloo Line, and Main-Spessart Bahn.
     
  30. ben#4827

    ben#4827 Active Member

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    I've seen resources saying to uninstall and reinstall which is what I'm doing I'll keep you updated
     
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  31. GothicMatt

    GothicMatt Active Member

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    That would of been me and ive done it myself and tested two of the routes GWE and Bakerloo Line and they worked like they should
     
  32. L89

    L89 Well-Known Member

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    Another tip is to restart the Xbox One. It doesn't always get new updates.
    This is the version I have on Xbox One X. It has the new UI so must be the latest.
     
  33. GothicMatt

    GothicMatt Active Member

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    Mine says that version of TSW2
     
  34. thomastl59374

    thomastl59374 Well-Known Member

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    Mine is the new version but I noticed the number was different from Nats
     
  35. saltychipz#3569

    saltychipz#3569 Well-Known Member

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    Uninstalled everything , then selected the routes I wanted to reinstall
     
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  36. richard73morgan

    richard73morgan New Member

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    Already done that, there is nothing outstanding to update.
     
  37. simon_fielding

    simon_fielding Active Member

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    yes, that’s my version number too. But the Core update installed this morning (or rather it appeared when I switched on rather than installing)
     
  38. simon_fielding

    simon_fielding Active Member

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    Thanks Nat, this hasn’t resolved the issue. Says there is nothing to update and that 18 add ones are installed, which they aren’t. Screenshot attached for reference if it provides any more info for you
     

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  39. jefalcon6

    jefalcon6 New Member

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    Nothing outstanding to update
     
  40. douglasjames21111

    douglasjames21111 New Member

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    It worked for me uninstalling everything and reinstalling
     
  41. saltychipz#3569

    saltychipz#3569 Well-Known Member

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    Press that , then you will see all your add ons and be able to install them
     
  42. simon_fielding

    simon_fielding Active Member

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    Just tried that, there is a tick in the box to say they are already installed...
     
  43. adam#8426

    adam#8426 New Member

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    I can now get on the game but most dlc’s are still outstanding. I understand there is meant to be something for preserved later today but I still have LGV, 465 to install
     
  44. ben#4827

    ben#4827 Active Member

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    Following my previous post.
    I have tried unisnstaling and reinstalling WSR and I am pleased to say it works. I'm now downloading all DLC I have
     
  45. saltychipz#3569

    saltychipz#3569 Well-Known Member

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    They should install 1 by 1 then , is something installing atm ?
     
  46. L89

    L89 Well-Known Member

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    Could it be to do with Xbox One not thinking there is an update? I looked at the version of Rhein-Ruhr Osten - it was 1.0.95.0. Checked for updates...none. Uninstalled, reinstalled (downloaded) that add-on. Now says 1.0.19.0 - lower version but works with the new Rush Hour update. Version numbers are different on Series X, so they've been getting all the updates come through fine. My console is Xbox One X.

    The add-ons that did show updates had higher version numbers. MSB went from 1.0.117.0 to 1.0.388.0. You can see what versions you have by selecting the file info where you manage the TSW2 add-ons.

    So far on Xbox One X uninstall/redownload is getting the versions compatible with the latest core game.
     
    Last edited: Aug 19, 2021
  47. junior hornet

    junior hornet Well-Known Member

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    I’m sorry but uninstall and install everything myself? You’ve got to be kidding me. I’ve never heard anything like it. This should be part of the automatic update process.

    Anyway I tried uninstalling and re-installing Cathcart Circle and it didn’t work so I’m not going to waste my time sitting here like a lemon doing it all myself until I know that it is going to work. Better still, how about the update process doing its job and automatically installing updates like it does for any other game.
     
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  48. simon_fielding

    simon_fielding Active Member

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    Nothing is installing at the moment, but says the add ons are already installed - however in the game they are not visible. I wasn't prompted to update any routes today either
     
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  49. saltychipz#3569

    saltychipz#3569 Well-Known Member

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    Just uninstall ALL the tsw dlc you own , then reinstall them
     
  50. saltychipz#3569

    saltychipz#3569 Well-Known Member

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    Another solution might be to uninstall TSW2 , I did that by mistake but I’ve reinstalled it and all my dlc is installing fine . About 1 hour until all my dlcs have reinstalled .
     
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