Hi, I set my PS4 up to buy the discounted TSW2 from the in-game store but it isn't there in the store. I'm I doing something wrong? Thanks
Thanks, I'd forgotten. I can see it now but it says not available for purchase as you don't own Train Sim World, I don't know why as I own it on disk (the first TSW not 2020)?
im having the same problem because i have a disc and it says not availiable for purchase. this is turning out to be a nightmare
The only thing that I found was you can buy it without the discount on the Playstation Store and it still knows what add ons you've got. So might end up doing it that way.
I also have the game on disk (TSW Collectors Edition) & it's not letting me buy TSW 2 from within the game, saying I can't because I don't have Train Sim World (despite the fact I do & have the disk in the console, running the game). I wonder if the discount for us disk owners has been further delayed? If those in the know could confirm, it would help a lot of us.
Hi Guys, We're looking into this - could you update and let us know which country you're in, please? Many thanks, Steve
im now downloading it from the PSN store because it wouldnt let us download from the in store because of the disc. anyway what a few quid here and there its only £4 more in the PSN store
Thanks, Steve. I'm in the UK. This is what I've been getting, I bought the first TSW on disk and it auto updated to 2020 and now it won't let me buy it via the in-game store.
Thanks so much everyone! We're on it and we'll try to keep you updated as soon as we get some news. Best, Steve
I'm having the same problem with it saying that it's not available to purchase. (I'm in the UK) (I've got the disc copy of TSW 2020 ps4)
Hi Guys, An update on this issue, see > https://forums.dovetailgames.com/threads/disc-owners-who-cannot-purchase.25260/ Best, Steve
Hi Guys, We're still working on it and we'll update you when we have some news. Sorry it's taking a bit of time, please bear with us. Best, Steve
Hi. The team are working on a fix for this. I don’t know how long it will take before it’s done though. I have the same error message as well. Not happy about that at all :-(
Hi Guys, As Bart2day mentioned above, we think we've fixed the problem with purchasing on the store but please let us know if you run into any issues at all. Best, Steve
Hi everyone, I’ve just checked and it’s working perfectly through the in game store. Thanks for sorting this out so quickly, really appreciated
Hi viktoriborga, Can you let us know which country you're in, please and have you tried rebooting your console? Best, Steve
Thanks viktoriborga, Could you confirm which TSW Edition you purchased so we can check on the details? Best, Steve
Hi Guys, We think we've fixed the problem with purchasing on the store but please let us know if it continues to be a problem. Best, Steve
Thank You, Dovetail Team for sorting out and fixing the problem. I was able to buy the discounted TSW2 from the in-game store and download + installed plus I've only done a few things but all working so far.