I do not understand why the thread dedicated to the preserved collection was locked. It allowed me to have news about the fix advancement and to know if I was the only one to have problems in France. Now I can't anymore. I have contacted support and received a generic mail telling me I will have an answer in 7-10 days. In my game the following DLCs I own appear as not purchased and I can't play them: -Tees Valley Line - BR 155 - BR 31 - Class 33 Thank you DTG for keeping us informed and not trying to hide/censor problems your customers encounter.
Hi there Thorman there is another thread about the missing DLCs in the technical section for us without the DLCs https://forums.dovetailgames.com/threads/downloaded-dlc-not-available.27078/
Please refer to the last post in the locked thread. As this should be working for everyone now, get in touch with the tech support team to find out what's going on.