Crashes All The Time

Discussion in 'TSW General Discussion' started by limegreen, Dec 11, 2021.

  1. limegreen

    limegreen New Member

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    It's drive me crazy. I changed my graphics card to a 6900XT and installed the latest driver. Since i bought the G6, i got CTD almost every drive i made. The UE4 crash reporter show me this:


    LoginId:1267aa5b4c599ea565f7ab924e4c774f
    EpicAccountId:ae17b9402eb94de8b3ccd338a7f3ae9f

    Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000295f1900019b

    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    kernel32
    ntdll

    In an other post in this forum i read that set the screen to 60hz will fix the issus. But this didn't work for me at all.
    Is it true that the UE4 have massive problems with AMD Cards? Why DTG can't fix these problems?
     
  2. paul.pavlinovich

    paul.pavlinovich Well-Known Member

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    If UE4 has general issues limegreen I would be a little bit surprised because latest gen consoles use AMD chipsets.

    Did you upgrade from Nvidia to AMD? If you did then you need to clear out all the conflicting drivers.

    When I change video cards I use a benchmarking tool to see if the new configuration is stable before I try games. My favourite one is https://geeks3d.com/furmark/ I usually just smash it with the highest possible stress test but you might like to start out more gentle. While you are testing watch your GPU temperature (FurMark will tell you what it is) if it just keeps going up and does not stablise then you've got issues. If the computer crashes during testing then you likely have a problem with drivers or the guard itself.

    If you get any crash issues, then you need to resolve them before trying games.

    Try and verify your game files https://www.epicgames.com/help/en-U...y-game-files-in-the-epic-games-launcher-a3638 if that doesn't work for you then I would lodge a support ticket.

    If you have any mods or engine.ini changes remove them and keep trying.

    Paul
     
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  3. fanta1682002

    fanta1682002 Well-Known Member

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  4. JBViper

    JBViper Well-Known Member

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  5. limegreen

    limegreen New Member

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    Yes
    It's not only in this scenario. I drove one with the 185.5 and it also crashed.
    MSFS 2020 runs stable, COD Modern Warfare runs also stable. I will look after some hidden left nvidia software pieces but i doubt that these cause the problems. I run a water cooled 6900XT, the GPU heats up to around 50°C.
     
  6. JBViper

    JBViper Well-Known Member

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    Have you tried checking the integrity of your game files on Steam? Also, remove and reinstall the DLC in error.

    Have you tried opening a ticket with DTG support? Maybe they will give you some advice too, via Steam logs.
    https://dovetailgames.freshdesk.com/support/home
     
    Last edited: Dec 11, 2021
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