Okay so a few years ago a lot of my Train Simulator DLC got randomly deleted, So I had just launched Train Simulator from steam and I went on to my Quick Drive section and a looked for some of my routes and they had gone.. I looked in the DLC section and it said I didn't own them.. They are still gone now so is there anyway to recover them? I'm not sure if its Train Simulator that was at fault or steam but if there is any way of recovering them please let me know. Kind regards, Benjamin.
Not sure why this is a poll. As this was a few years ago the obvious question is why you didn't do anything about it then. The most likely cause of the issue is that it was for a different account. Assuming 'DLC section' means the Steam library, if it doesn't appear there it will be on a different account or be a different problem altogether. If you mean the in-game store, it does not show if you own DLC in any capacity. There are extremely limited circumstances when DTG will remove your license for something in your library. The most common cause is a fraudulent key (which are common on sites like G2A), but this is unlikely to be the issue.
I don't have any fraudulent links or keys in my library, And I mean the steam DLC section for TS and back then I was a stupid git and didn't have a DTG forum account even though I clearly could of had one lol.. I have no idea why I put a poll there but if you dont like it ignore it.
Steam never removes your DLC, unless you've been a naughty boy and violated its ToC. Go to Steam Settings, in the window click View Account Details, then Purchase History. If what you're missing is not there then you had probably purchased it using a different Steam account. You cannot transfer DLC to another account, see Steam's Terms and Conditions. If it's only QuickDrives you're missing, it's enough to delete RailWorks\Content\SDBCache.bin to restore the scenario cache.
If DLC has genuinely been removed from your account DTG can do nothing about it since it would be a Steam issue. The most likely cause is a different account being used. Go here; this is your list of product key activations and purchases. If the DLC you lost is not on the list, you absolutely did not buy them with your main account.
Then you'll have to look at the purchase history to see if it's there. If it's in the purchase history but does not appear in your DLC list then you'll have to contact Steam support. Do you remember what the routes were? A possibility is that these are third party routes which depending on hardware changes may have been uninstalled or moved somewhere without you knowing.
I remember one of them: Train Simulator: Shanghai Maglev Route Add-On (Just noticed reviews are mostly negative lol.)
Well, whether you requested one or not you have a refund. Unless somebody else had access to the account or you did it by accident, it could be a glitch which I have seen reported before. It may be worth talking to support about it, but as you got your money back you haven't really lost anything as it can just be rebought.
Hello, I've had some routes (and trains) gradually disappear from quick drive menus, I suspect it is due to some corruption initially with the installed materials, which then creeps into the cache where these menus are built from. Pretty much always the root cause is a corrupt workshop route, as nothing else can really be corrupted. Maybe a scenario but I still have those. In my case, it doesn't happen anymore since removing Castle Rock or Seebergbahn (the latter has been reinstalled).
Nothing happens without a reason. As mentioned, delete Content\SDBCache.bin from time to time. Crashes will corrupt this file. In 99% of all cases this resolves the issue. Though this is now off-topic, because the OP's issue was a forgotten refund. Another thing that caught my attention was you're referring to Castlerock and Seebergbahn. There's nothing wrong with either one of the routes. What I am suspecting is you might have copied scenarios from the original routes' folders (that came with a few DLC) to the Workshop versions - which results in duplicate GUIDs which will cause unexpected behaviour. Either MOVE or CLONE scenarios - but never just COPY them. Each scenario folder (128-bit GUID) must be unique on your installation - TS only refers to the scenarios by their folder's name no matter which route they're in. This thread lead me to this insight - glitch that happens if you have both NWC original and TfW installed (DTG forgot to clone one scenario and just copied it) https://forums.dovetailgames.com/threads/nwc-tfw-scenario-issues-1d92-euston-holyhead.54435/
Didn't spot the refund answer. Anyway! I didn't copy anything at that point, however my game is admittedly full of corrupted scenarios. Not causing any problem anymore and I gradually play them and weed them out. What I noticed is the extraction process can corrupt any file, not just the xml but even the bin, albeit rarely. I guess it can affect routes in a similar fashion. For a while (6 years) now I always check the contents of the xml before playing the next workshop and delete the folder to get just one re-extracted. (Also just favoriting / bookmarking those interesting, if I ever get there.) What I noticed is, after removing caches I'd have a full list of routes & trains, but after a restart they'd be about halved, and after another I'd be reduced to 3 pages of routes and 6 pages of locos (out of currently 467 DLC). From there onwards it would stay like that. I noticed when I was looking for a specific route. I didn't panic and I still had the career / quick drive scenarios. But this could catch any player. I think it would be DTG's job to fix these things, detect issues and make it easier to clear the cache. I can do that but many can't. Given the many things, maybe a loader like with Skyrim could help.
torfmeister Should I delete SDBCache.bin.MD5 too? This may be something to do with the way the cache is generated, but I don't know enough to say for certain.
Does not matter - MD5 will be regenerated anyway By deleting the SDBCache.bin - a full cache regeneration is triggered. 1. TS looks up "Steam\Userdata\<yourID>\24010\remote\career.xml". This file holds all your progress - scenario completion states and score awarded. 2. TS now scans the Routes folder and makes an index of all ScenarioProperties.xml it finds. The route used, weather, season and the player loco from the <FrontEndDriverList> are being indexed. 3. Next, the completion status found in the career.xml is read along with the achieved score. 4. Now every ScenarioProperties.xml is checked for which score gives which medal - and the medal is added to the SDBCache That's why it takes so long.
