Hobbies
Community
Support
Train Sim World
Train Sim World
Thomas and Friends: Wonders of Sodor
Catan - Console Edition
Train Simulator Classic

33 Replaces 47 Services, Big Bug

Discussion in 'Technical Issues & Player Help' started by pompeygeorge, Jan 8, 2019.

Page 1 of 2
  1. pompeygeorge

    pompeygeorge New Member

    Joined:
    Jan 8, 2019
    Messages:
    12
    Likes Received:
    6
    Since the 33 has downloaded, I can no longer select to play with the 47 in service mode and I believe everyone is having the same problem.
     
    pompeygeorge, Jan 8, 2019
    #1
    • Like Like x 1
  2. rainbirds

    rainbirds Member

    Joined:
    Dec 28, 2017
    Messages:
    95
    Likes Received:
    37
    I have the same problem!
     
    rainbirds, Jan 8, 2019
    #2
  3. Crochunter1970

    Crochunter1970 Active Member

    Joined:
    Mar 1, 2018
    Messages:
    206
    Likes Received:
    226
    Yep. 47 has disappeared completely from service mode. This will need to be hot fixed quickly by Dovetail games.
     
    Crochunter1970, Jan 8, 2019
    #3
    • Like Like x 1
  4. Crochunter1970

    Crochunter1970 Active Member

    Joined:
    Mar 1, 2018
    Messages:
    206
    Likes Received:
    226
    And you are right calling it a 'big bug'. It effectively deleted same sized dlc from the game.
     
    Crochunter1970, Jan 8, 2019
    #4
    • Like Like x 1
  5. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    I have same problem, please patch quick!
     
    gergonemes, Jan 9, 2019
    #5
    • Like Like x 1
  6. volvolover1972

    volvolover1972 Well-Known Member

    Joined:
    Sep 21, 2017
    Messages:
    700
    Likes Received:
    1,893
    When you say the 47 no longer shows up in service do you mean like as AI or for you available to drive? Also the 33 and 47 are supposed to share the same services.
     
    volvolover1972, Jan 10, 2019
    #6
  7. Crochunter1970

    Crochunter1970 Active Member

    Joined:
    Mar 1, 2018
    Messages:
    206
    Likes Received:
    226
    The 47 no longer shows up as a option to drive in service mode. Only the 33. 47 no longer exists to drive in service mode.
     
    Crochunter1970, Jan 10, 2019
    #7
  8. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    On the XBOX Train Sim World community site, it was announced that Microsoft did not distribute an update, but was about to arrive soon.
     
    gergonemes, Jan 10, 2019
    #8
    • Like Like x 1
  9. Crochunter1970

    Crochunter1970 Active Member

    Joined:
    Mar 1, 2018
    Messages:
    206
    Likes Received:
    226
    Thanks brother. I just read this. Good news.
     
    Crochunter1970, Jan 10, 2019
    #9
  10. iAspex

    iAspex Active Member

    Joined:
    Apr 27, 2018
    Messages:
    296
    Likes Received:
    226
    iAspex, Jan 10, 2019
    #10
  11. ARuscoe

    ARuscoe Well-Known Member

    Joined:
    Apr 9, 2018
    Messages:
    10,689
    Likes Received:
    10,238
    ARuscoe, Jan 10, 2019
    #11
  12. Alex01

    Alex01 Active Member

    Joined:
    Jul 17, 2018
    Messages:
    380
    Likes Received:
    168
    Alex01, Jan 10, 2019
    #12
  13. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    Train Sim Anyone?
     
    gergonemes, Jan 10, 2019
    #13
  14. Alex01

    Alex01 Active Member

    Joined:
    Jul 17, 2018
    Messages:
    380
    Likes Received:
    168
    wtf?
     
    Alex01, Jan 10, 2019
    #14
  15. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    I'm sorry that I bought class33 for money and in the game was canceled in class 47. I don't buy more dlc for this game. And developers do nothing, no news .... silence
     
    gergonemes, Jan 11, 2019
    #15
  16. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

    Joined:
    Nov 14, 2016
    Messages:
    608
    Likes Received:
    1,450
    Hi Guys,

    We were told the update went out on Wednesday - can you check you've received that update? In the meantime, I will raise it again with the team to understand what the situation is. I'll come back to you when I know more.

    Best, Steve
     
    TrainSim-Steve, Jan 11, 2019
    #16
    • Like Like x 1
  17. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    Thank you for your reply, no updates have been received this morning, the bug is still
     
    gergonemes, Jan 11, 2019
    #17
  18. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    Only the pre-downloaded nTP was updated on Wednesday if I remember it well
     
    gergonemes, Jan 11, 2019
    #18
  19. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

    Joined:
    Nov 14, 2016
    Messages:
    608
    Likes Received:
    1,450
    Hi Guys,

    Could you try something for me, please?

    Uninstall both WSR and the Class 33 and then reinstall WSR and then the 33 - and let me know if the 47 is still missing.

    Best, Steve
     
    TrainSim-Steve, Jan 11, 2019
    #19
  20. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    Thank you, if I go home from work, I'll try. (unfortunately I have to work now, although I would rather play)
     
    gergonemes, Jan 11, 2019
    #20
  21. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26

    We tried, it doesn't work, there is no update, we ask for a quick solution
     
    gergonemes, Jan 11, 2019
    #21
  22. TrainSim-Daniel

    TrainSim-Daniel Active Member

    Joined:
    Sep 12, 2018
    Messages:
    223
    Likes Received:
    183
    Hi,

    What region do you reside within exactly and have you tried completely restarting your console as sometimes this prompts updates to install which have failed to appear previously?
     
    TrainSim-Daniel, Jan 11, 2019
    #22
  23. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    I'm in Hungary, but facebook says it doesn't work for many people (in UK) , no one has got an update
     
    gergonemes, Jan 11, 2019
    #23
  24. Quietsmiffy71

    Quietsmiffy71 New Member

    Joined:
    Oct 19, 2018
    Messages:
    3
    Likes Received:
    2
    Having same problem. No 47 services in services list. Uk Xbox. The 33 seems to have replaced the 47 services.
     
    Last edited: Jan 11, 2019
    Quietsmiffy71, Jan 11, 2019
    #24
    • Like Like x 2
  25. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

    Joined:
    Nov 14, 2016
    Messages:
    608
    Likes Received:
    1,450
    Thanks Everyone for letting us know about this, your feedback has been really helpful.

    Just to keep you updated - I've just been told that we've now been able to reproduce the issue here in the office and we're now working on finding the root cause.

    As soon as I get more information through, I'll update you all here.

    Best, Steve
     
    TrainSim-Steve, Jan 11, 2019
    #25
    • Like Like x 5
  26. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    I tried deleting-reinstallation(WSR, Class33) , not working...
     
    gergonemes, Jan 11, 2019
    #26
    • Like Like x 1
  27. Gigdos

    Gigdos New Member

    Joined:
    Dec 5, 2018
    Messages:
    1
    Likes Received:
    1
    As with everyone else, downloaded it 2 days ago should have read this first. Please fix!!!
     
    Gigdos, Jan 12, 2019
    #27
    • Like Like x 1
  28. TerryBalldriver

    TerryBalldriver Active Member

    Joined:
    Jan 12, 2019
    Messages:
    112
    Likes Received:
    162
    First time I've joined a forum. Glad I did and read all of above. I'll wait till things are fixed.
     
    TerryBalldriver, Jan 13, 2019
    #28
    • Like Like x 1
  29. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    there seems to be no update, the bug remains. If you want to play class 47, you must delete Class 33

    Good morning, good Monday. please fix it broken DLC-s!
     
    Last edited: Jan 14, 2019
    gergonemes, Jan 13, 2019
    #29
  30. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    Hello Steve!

    Is there anything to know when will release update?
     
    gergonemes, Jan 14, 2019
    #30
  31. HopesAnchor131

    HopesAnchor131 Active Member

    Joined:
    Mar 10, 2018
    Messages:
    167
    Likes Received:
    154
    Dude, be patient. Seriously. They are working as fast as they can.
     
    HopesAnchor131, Jan 14, 2019
    #31
  32. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

    Joined:
    Nov 14, 2016
    Messages:
    608
    Likes Received:
    1,450
    Hi Guys,

    Just to keep you in the loop - we've been busy working out the root cause of the issue and we think we've nailed it. We're in the process of doing some checks and there may be a small download tomorrow morning (our time) for you. I'll be back in the morning to give you another update and let you know where we are, what to expect, etc.

    Thanks again for all your feedback on this.

    Best, Steve
     
    TrainSim-Steve, Jan 14, 2019
    #32
    • Like Like x 3
  33. Crochunter1970

    Crochunter1970 Active Member

    Joined:
    Mar 1, 2018
    Messages:
    206
    Likes Received:
    226
    Thanks for this Steve

    More than happy to support any developer who listens to feedback and acts on it. Cheers. Love the brand and look forward to seeing what further routes are planned.
     
    Crochunter1970, Jan 15, 2019
    #33
    • Like Like x 1
  34. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

    Joined:
    Nov 14, 2016
    Messages:
    608
    Likes Received:
    1,450
    Morning Guys,

    As promised, herewith another update. We've completed our checks and pushed an update live, which will go out to you at around 10am (UTC). Please watch out for it and let us know if this remains an issue following receipt of that update.

    Best, Steve
     
    TrainSim-Steve, Jan 15, 2019
    #34
    • Like Like x 4
  35. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26

    I'v got the update, it's working. Thanks!
     
    gergonemes, Jan 15, 2019
    #35
    • Like Like x 1
  36. rainbirds

    rainbirds Member

    Joined:
    Dec 28, 2017
    Messages:
    95
    Likes Received:
    37
    I also got the update and it works for me too!

    Thanks!
     
    rainbirds, Jan 15, 2019
    #36
  37. BBIAJ

    BBIAJ Well-Known Member

    Joined:
    Jan 9, 2019
    Messages:
    751
    Likes Received:
    653
    All Classes are showing up for me now.

    I'm just taking a 4.75 GB update for the Long Island Rail Road DLC now, is there a change log to go along with that?
     
    BBIAJ, Jan 15, 2019
    #37
  38. gergonemes

    gergonemes Member

    Joined:
    Dec 19, 2018
    Messages:
    85
    Likes Received:
    26
    Only achievement won't opened (Revv'd Up)
     
    Last edited: Jan 15, 2019
    gergonemes, Jan 15, 2019
    #38
  39. pompeygeorge

    pompeygeorge New Member

    Joined:
    Jan 8, 2019
    Messages:
    12
    Likes Received:
    6
    Apparently the 47 has replaced the 09 now in service mode
     
    pompeygeorge, Jan 15, 2019
    #39
  40. pompeygeorge

    pompeygeorge New Member

    Joined:
    Jan 8, 2019
    Messages:
    12
    Likes Received:
    6
    Only 33 + 47 showing up
     

    Attached Files:

    pompeygeorge, Jan 15, 2019
    #40
  41. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

    Joined:
    Nov 14, 2016
    Messages:
    608
    Likes Received:
    1,450
    Hi pompeygeorge,

    Could you confirm you've received the update from this morning? Also, could you give us an indication of which content you own so we can investigate this further please?

    Also, could you follow these instructions and provide us with the version number of West Somerset Railway please:
    1. From the Xbox Home screen, select TSW and press the Options button
    2. Select 'Manage Game & Add-ons'
    3. Highlight West Somerset Railway then hold 'X' and press the View (Two squares) button
    4. Capture a photo or write down the numbers and post it here
    Best, Steve
     
    TrainSim-Steve, Jan 15, 2019
    #41
  42. Crochunter1970

    Crochunter1970 Active Member

    Joined:
    Mar 1, 2018
    Messages:
    206
    Likes Received:
    226
    Ok. I downloaded the updates for the Xbox X version. The option on WSR to play all three classes came up. Tried to load up the 47 and the game crashed to desktop.

    However . . . . I hard reset the Xbox X and loaded up the game. This time I could access both class 47 and 33 on WSR. Seems to be working fine now (touch wood). Was able to start both trains and drive them.
     
    Crochunter1970, Jan 15, 2019
    #42
  43. BBIAJ

    BBIAJ Well-Known Member

    Joined:
    Jan 9, 2019
    Messages:
    751
    Likes Received:
    653
    Same here for me, and it's showing as "0.00% of gamers unlocked this", so I assume that it's currently bugged for everyone?
     
    BBIAJ, Jan 15, 2019
    #43
  44. pompeygeorge

    pompeygeorge New Member

    Joined:
    Jan 8, 2019
    Messages:
    12
    Likes Received:
    6
    Hi,
    Yes my friend said he did the update and is on xbox. He has WSR and NTP aswell as the full standard edition
     
    pompeygeorge, Jan 15, 2019
    #44
  45. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

    Joined:
    Nov 14, 2016
    Messages:
    608
    Likes Received:
    1,450
    Ok thanks pompeygeorge, could you give the version numbers as requested please?

    Could you also try uninstalling and re-installing?

    Best, Steve
     
    TrainSim-Steve, Jan 15, 2019
    #45
  46. MLP Derick

    MLP Derick Well-Known Member

    Joined:
    Mar 28, 2018
    Messages:
    257
    Likes Received:
    365
    I tried with both the 47 and 45 and it didn't unlock for me either
     
    MLP Derick, Jan 15, 2019
    #46
    • Like Like x 2
  47. pompeygeorge

    pompeygeorge New Member

    Joined:
    Jan 8, 2019
    Messages:
    12
    Likes Received:
    6
    It works now, no problem
     
    pompeygeorge, Jan 15, 2019
    #47
    • Like Like x 2
  48. TerryBalldriver

    TerryBalldriver Active Member

    Joined:
    Jan 12, 2019
    Messages:
    112
    Likes Received:
    162
    Do I take it I can purchase the class 33. Above issues have been resolved. Thanks.
     
    TerryBalldriver, Jan 17, 2019
    #48
    • Like Like x 1
  49. MLP Derick

    MLP Derick Well-Known Member

    Joined:
    Mar 28, 2018
    Messages:
    257
    Likes Received:
    365
    yes you can buy the 33 now it won't delete the 47
     
    Last edited: Jan 18, 2019
    MLP Derick, Jan 17, 2019
    #49
    • Like Like x 1
  50. TerryBalldriver

    TerryBalldriver Active Member

    Joined:
    Jan 12, 2019
    Messages:
    112
    Likes Received:
    162
    Cheers Derick. Thanks
     
    TerryBalldriver, Jan 18, 2019
    #50
    • Like Like x 1
Page 1 of 2

Share This Page