Hi all Dont know if this is the place to post this (mods please move it if needed) I recently bought the Trans pennine route DLC for Train sim world however every time i try to launch the route it crashes back to desktop (running other routes all work fine eg west somerset , great western ect all run fine with no issues ) however when ever i try to open the route for trans pennine it always crashes straight away with a unreal engine crash , then when i ctrl+v into notepad it comes up with this :- Fatal error! Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000 TS2Prototype-Win64-Shipping.exe!0x0000000040218C66 TS2Prototype-Win64-Shipping.exe!0x00000000402096D4 TS2Prototype-Win64-Shipping.exe!0x00000000402864E2 TS2Prototype-Win64-Shipping.exe!0x0000000040393EFF TS2Prototype-Win64-Shipping.exe!0x00000000403944B3 TS2Prototype-Win64-Shipping.exe!0x0000000040251923 TS2Prototype-Win64-Shipping.exe!0x0000000045663544 TS2Prototype-Win64-Shipping.exe!0x0000000040B11BD2 TS2Prototype-Win64-Shipping.exe!0x0000000040C05240 TS2Prototype-Win64-Shipping.exe!0x0000000040C0C73F TS2Prototype-Win64-Shipping.exe!0x0000000040C05535 TS2Prototype-Win64-Shipping.exe!0x0000000040C0C73F TS2Prototype-Win64-Shipping.exe!0x0000000040C05535 TS2Prototype-Win64-Shipping.exe!0x0000000040C0C73F TS2Prototype-Win64-Shipping.exe!0x0000000040B11BD2 TS2Prototype-Win64-Shipping.exe!0x0000000040C0C5B0 TS2Prototype-Win64-Shipping.exe!0x0000000041421B10 TS2Prototype-Win64-Shipping.exe!0x00000000413E9B75 TS2Prototype-Win64-Shipping.exe!0x0000000046A93B49 TS2Prototype-Win64-Shipping.exe!0x0000000040CD8831 TS2Prototype-Win64-Shipping.exe!0x0000000040DD45F8 TS2Prototype-Win64-Shipping.exe!0x0000000040CD888B TS2Prototype-Win64-Shipping.exe!0x0000000040CD7EF1 TS2Prototype-Win64-Shipping.exe!0x0000000040CD888B TS2Prototype-Win64-Shipping.exe!0x0000000040CD7EF1 TS2Prototype-Win64-Shipping.exe!0x0000000040CD888B TS2Prototype-Win64-Shipping.exe!0x0000000040CD8D27 TS2Prototype-Win64-Shipping.exe!0x0000000040CD803B TS2Prototype-Win64-Shipping.exe!0x0000000040CD888B TS2Prototype-Win64-Shipping.exe!0x0000000040CD8D27 TS2Prototype-Win64-Shipping.exe!0x0000000040CD803B TS2Prototype-Win64-Shipping.exe!0x0000000040CD888B TS2Prototype-Win64-Shipping.exe!0x0000000040CD7BA6 TS2Prototype-Win64-Shipping.exe!0x0000000040CD888B TS2Prototype-Win64-Shipping.exe!0x0000000040CD7BA6 TS2Prototype-Win64-Shipping.exe!0x0000000040E11687 TS2Prototype-Win64-Shipping.exe!0x0000000040CD888B TS2Prototype-Win64-Shipping.exe!0x0000000040CD8D27 TS2Prototype-Win64-Shipping.exe!0x0000000040CD803B TS2Prototype-Win64-Shipping.exe!0x0000000040CD888B TS2Prototype-Win64-Shipping.exe!0x0000000040CD7EF1 TS2Prototype-Win64-Shipping.exe!0x0000000040CD888B TS2Prototype-Win64-Shipping.exe!0x0000000040CD7BA6 TS2Prototype-Win64-Shipping.exe!0x0000000045C3A1B8 TS2Prototype-Win64-Shipping.exe!0x0000000040CD888B TS2Prototype-Win64-Shipping.exe!0x0000000040D3B4BD TS2Prototype-Win64-Shipping.exe!0x0000000040D5357E TS2Prototype-Win64-Shipping.exe!0x0000000040D6355F TS2Prototype-Win64-Shipping.exe!0x0000000040D6316C TS2Prototype-Win64-Shipping.exe!0x000000004019FC22 TS2Prototype-Win64-Shipping.exe!0x000000004019910C TS2Prototype-Win64-Shipping.exe!0x000000004019916A TS2Prototype-Win64-Shipping.exe!0x00000000401A0320 TS2Prototype-Win64-Shipping.exe!0x0000000042AFE727 TS2Prototype-Win64-Shipping.exe!0x0000000049ABE390 TS2Prototype-Win64-Shipping.exe!0x0000000049ABE390 Does anyone have any ideas on how to fix this , all my drives ect are up to date so is win 10 , i have also reinstalled the game twice but with no success , any help would be greatly appreciated
UPDATE TO THE ABOVE:- I updated my java and now no routes will run , can open the game get into main menu , click on profile , click on route then i get an unreal engine crash.
[Update] This has now been solved , after putting in a ticket and some trouble shooting Daniel (the support guy i was talking with ) told me to create a new windows user to see if that worked , After creating a new user and running the game it worked so moved everything to the new user and deleted the old one. So this thread can now be locked as the problem has been solved.
Like Daniel said , it was the easiest option to do and would take ages to try and work out the cause that the old user profile dosnt work , transferring to the new user only took me 30 mins to do.