Good Afternoon I own the original TSW disc and now TSW 2020 on Xbox One. I have gone on to the game this morning to find that I can no longer play Rapid Transit or NEC and need to pay £25 each to buy them. Is this supposed to happen? I presumed I would retain access to both of the routes.
I have tried with and without the disc. How would I check the HDD? Update - I've gone into 'installed games' and both routes are there. But if I click on them it asks me to pay £25
Please insert the disc and ensure it's installed. You can use the guide below to ensure your owned content is installed: https://support.xbox.com/en-GB/games/game-setup/view-downloadable-content
Both routes appear as installed when you go into 'manage game and add ons' however when I click on 'find in Microsoft store' it simply takes me to the page that asks me to buy them for £25...
You don't own it via the Xbox Store so it won't show as something you own as your instead using it from a disc. Please ensure the disc is installed and you're launching the game via the disc as this will allow you to access your download Add-Ons and the content held on the disc.
OK I understand what you mean. I've now put the disc in and still only the TSW 2020 routes appear. I can't find anything that suggests the disc isn't installed unfortunately.
It sounds like your launching TSW2020 as a digital download rather than from the disc so this will be why your Xbox is not providing you access to Add-Ons tied to a disc rather than your Xbox account. I'd suggest uninstalling the game and ensuring to install it from the disc and then allowing your Xbox to download the update however this will take a considerable amount of time so unless you wish to access the routes on the disc right now it may be something you want to do overnight.