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Rapid Transit And Nec Disappeared!

Discussion in 'Xbox One' started by jamie.fy3, Aug 19, 2019.

  1. jamie.fy3

    jamie.fy3 New Member

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    Good Afternoon
    I own the original TSW disc and now TSW 2020 on Xbox One. I have gone on to the game this morning to find that I can no longer play Rapid Transit or NEC and need to pay £25 each to buy them. Is this supposed to happen? I presumed I would retain access to both of the routes.
     
  2. TrainSim-Daniel

    TrainSim-Daniel Staff Member

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    Do you have your disc inserted?
    Have you made sure both Add-Ons are still installed on your HDD?
     
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  3. jamie.fy3

    jamie.fy3 New Member

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    I have tried with and without the disc. How would I check the HDD?
    Update - I've gone into 'installed games' and both routes are there. But if I click on them it asks me to pay £25
     
    Last edited: Aug 19, 2019
  4. TrainSim-Daniel

    TrainSim-Daniel Staff Member

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  5. jamie.fy3

    jamie.fy3 New Member

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    Both routes appear as installed when you go into 'manage game and add ons' however when I click on 'find in Microsoft store' it simply takes me to the page that asks me to buy them for £25...
     
  6. TrainSim-Daniel

    TrainSim-Daniel Staff Member

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    You don't own it via the Xbox Store so it won't show as something you own as your instead using it from a disc.
    Please ensure the disc is installed and you're launching the game via the disc as this will allow you to access your download Add-Ons and the content held on the disc.
     
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  7. jamie.fy3

    jamie.fy3 New Member

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    OK I understand what you mean. I've now put the disc in and still only the TSW 2020 routes appear. I can't find anything that suggests the disc isn't installed unfortunately.
     
  8. TrainSim-Daniel

    TrainSim-Daniel Staff Member

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    It sounds like your launching TSW2020 as a digital download rather than from the disc so this will be why your Xbox is not providing you access to Add-Ons tied to a disc rather than your Xbox account.
    I'd suggest uninstalling the game and ensuring to install it from the disc and then allowing your Xbox to download the update however this will take a considerable amount of time so unless you wish to access the routes on the disc right now it may be something you want to do overnight.
     
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  9. jamie.fy3

    jamie.fy3 New Member

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    I'll give it a try. Thanks for helping so promptly.
     

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