Hi, I created a thread a couple of months ago as we were getting the Out of Memory error due to Fatal Error during update within WINDOWS_MANAGER We followed all the standard 8 ideas from DTG having raised a ticket and also solved an issue in our RAM by having it replaced under the warranty. The laptop is now back but we are still getting the error. Does anyone have any further ideas? Thanks Fred https://forums.dovetailgames.com/threads/problems-since-last-core-update.70203/#post-653766
Sorry, I can't help. For what it's worth I haven't experienced an OoM error for months. At point during the launch of TSC do you get the error?
My problem stemmed from an older bios on my mother board as supplied out of the box. This clashed with the video driver and created OOM errors. This can be frustrating as you try to debug. Good luck.
It is unfortunate that many error messages of that sort give false impressions at to the cause. You haven't been specific as to when the error occurs, but if it is during the loading of a specific route or routes, the following may help. There is discussion here on that specific message, with a solution to that person's issues: https://forums.dovetailgames.com/threads/new-update-new-issues.77399/ To avoid a lot of non-contributory posts, see the penultimate paragraph. My own experience of that error message was that it was caused by a faulty asset that I had created. One of Dovetail's Support guidance requirements is to start with a clean install with no addons. Starting there and copying your extras back in stages from there might be a good route to follow, even though you say you have done this already.. John
Hi, has anyone one gone through all the DTG suggested list of steps including Clear Cache and file verification and still had the OOM error afterwards? Thanks Fred
Yes I did this. It gave me temporary relief. As stated before mine was a hardware issue. Each case may very well be different since we all own different assets and have different competing software. Diagnosing faults can be difficult.
https://tenor.com/bPCzj.gif First Time? I get them all the, there extremely annoying but at least i know when they do so they don't cause any Data loss just anything i was doing that was unsaved, so i just reload the game go grab a drink and start again. it's something that either will not be fixed or cannot be fixed
Sorry to hear you are getting the error, have you gone through these steps? https://dovetailgames.freshdesk.com/en/support/solutions/articles/80000896131
Was there a reason behind this pointless gif? A lot of errors are caused by the user changing something the computer does not like
Allxn, Hi, in the end how did you fix your Out of Memory issue you had back in May 2023. I have been trying to fix the same issue for 4 months without success. Thanks Fred
Having been away for two weeks I restarted the computer to find one of the SSDs had failed It had my secondary Railworks installation - need to do that again when I get a new drive.
