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This is how you can manually check for updates: Highlight a game thumbnail in your games home and press the options button to display the...

Hi simonr#5214 You will find the release note for the update here: https://forums.dovetailgames.com/threads/patch-notes-march-20th.68445/ We do...

Thank you for flagging the issue with us. I have raised this with the development team for urgent investigation.

Just to confirm, we have this issue on record thanks to previous player reports. However, at this time, we do not have any updates or workarounds....

Hi richardwwoodward , I've just tried this on PC (Steam) as well and not having any trouble using the dynamic brake. Could you provide us with the...

Hi firas#2762 , Your motherboard won't cause any compatibility problems, for an AMD RX 6650 XT. Just make sure to enable "REBAR" when it's...

Thank you for the update! It should never have happened, but we are glad that you can fully enjoy the route now. Your thanks will be passed on to...

Having seen the wiper blade in motion, it's easier to see the connecting arm isn't animating correctly. However, a please include captions with...

Hi josuesleyer , could you provide context to go with these images, please? Where were you when you noticed the empty cab? What time was on the...

I can confirm that we have made the team aware of both issues. Thanks all.

Hi GingerPitti , We are sorry to hear that you are having trouble running Linke Rheinstrecke, and we would like to help and learn why this might...

Hi jiroo#5329 , We are very sorry to hear that you are having trouble starting the game. You might want to try reducing the amount of add-ons you...

Thank you for letting us know and we are glad to hear that you can enjoy your purchase now.

Hi CajonPass2022 , there is an update on the way, specifically for US players, as we believe other regions have been unaffected by this issue....

Hi ronaldmack , there is an update on the way, specifically for US players, as we believe other regions have been unaffected by this issue. Please...

Hi CajonPass2022 To help with our investigation, could you provide us with a list of add-ons, you currently have installed, please?

The core game is always updated before every new release. Linke Rheinstrecke is released today.

Hi rangersrob37 , We are sorry to hear that you have been unable to access your recent purchases. However, if the PSN store doesn't recognise...

If you have corrupted data for any reason, you will need to Rebuild the PS4 Database, try again, then delete your local saved data. If you have a...

Thank you ronaldmack , We will inform the development team and chase this with them this morning. To help with our investigation, could you...

Hi TripleJ814 , Could you get in touch with Dovetail Support, with your Humble Bundle purchase receipt and the Clinchfield U36C key you were...

Hi CajonPass2022 , we are very sorry to hear that you have been unable to access Journey mode for West Cornwall Steam. The issue has been raised...

Hi ronaldmack , What do you see when you go To The Trains > Choose a Route > West Cornwall Steam > Timetable > LMS Jubilee > Any Livery >...

Hi sequencer2k16 , If you are using manual firing, could you try it again with automatic firing and see if that helps, please?

Hi, this has already been discussed and solved in the following thread:...

Hi nepclassof84 , Thanks for letting us know. I've reproduced the issue myself and will log in for further investigation with the team.

Hi bosseye , I can confirm that the "Time to Glas Go" scenario is still working as intended on Steam. If it helps, please review the following...

Hi admiral4, Could you be more specific, please? If you would like to, there is a community guide on the Island Line 2022 Collectibles here:...

Hi BoxedRails , I can confirm that Train Sim World 2 is still working normally on PS4. However, PlayStation Support do provide some...

See Step 12 and reach out to the support team with the requested information. The more detailed you can be, the faster we can help you.

Glad to hear you tracked down the problem! Antivirus software can be a little too protective at times.

DXGI would be referring to DirectX Graphics Infrastructure, which is an API the game uses to communicate with your graphics card. The error would...

Hi hpa#3012 , We understand that crashes can be frustrating, but we have you covered. Please refer to the Experiencing Technical Issues Guide for...

Hi feliusdrawn , ShaneS89 , I can confirm that we are not seeing any problems with services on the ScotRail Express. Furthermore, the two services...

Thank you, johnbirch#4603 , we have seen the same problem and will feed back to Rivet.

Hi InDustReal , Could you try some troubleshooting with the Experiencing Technical Issues Guide, please?

Hi ymy#4716 would you be able to submit a support ticket, with the following information, please? A list of which add-ons you have installed....

Hi robertatkendal , when you have the time, it would be very helpful if you were able to submit a ticket with details of the livery you have...

ehz0689 Could you confirm whether this is still a problem, or has it been resolved, please? If it is still a problem, could you provide a...

Hi ehz0689 , Could you make sure you have downloaded the update that went out yesterday evening, please? I have tried to reproduce this issue...

Hi Thelonius16 Please be advised that we are aware of the issue, and it has been logged for investigation. However, due to the randomness of the...

Hi collin#2804 Are you able to provide an example and screenshots, please? Please use specific loco names, services and locations.

Hi all, we can confirm that these services are working as intended on a vanilla installation (unmodified). Therefore, it would suggest that these...

Joe Wagner If you have been using mods, you will need to complete a clean reinstallation of the game to ensure that it works as intended. We...

Hi Joe Wagner , Have you ever installed mods, and have you tried verifying your game files with Steam? If you have used mods before, you may need...

Unfortunately, there seems to be a lot of discussion around the G502 having a double click issue. For me the issue was intermittent, so it was...

Depending on the mouse you are using, it could be a faulty mouse click mechanism. This could lead to unintended double-clicking or "unclicking"...

Hi nikolast , Please take a look at the following support article: Why do I get a "Failed to Create Profile" error in Train Sim World?

Thank you, pessitheghost , much appreciated.