Hi antony.henley try using the PS5 specific instructions here:...
All feedback is welcome, thank you for sharing your experience. andyscotland here is the Rotunda building, as seen from Birmingham New Street...
Railmaster and tommi_madsen could you both provide us with a complete list of the add-ons you currently have installed for Train Sim World 3,...
Thanks tommi_madsen As a process of elimination, could you make sure you have covered the two options in the following support article, please?...
We do recognise that this issue only appears to be affecting the PS4 version of Birmingham Cross-City, regardless of which console it is played...
This issue has been fully resolved now, without the need for a workaround:...
Please be informed that this issue has been permanently resolved now:...
Update here: https://forums.dovetailgames.com/threads/missing-kassel-würzburg-peninsula-corridor-on-ms-store-xbox-pc.61248/
Please be informed that we have resolved the issue of Kassel-Würzburg & Peninsula Corridor not being visible on the MS Store (PC) version of Train...
Hi Tigert1966 , Thank you very much for the information you have provided so far, it is much appreciated. The issue is currently under...
Hi bobbobberdd , We are very sorry to hear about this, and so we can discuss this in more detail, could you raise a support ticket, please? Try...
Bradley Can you power cycle your console and try again, please?...
Please be assured that if you purchased the New Journeys Expansion for TSW 2 on the same platform and account as you are playing Train Sim World 3...
Hey Tonto62, glad to hear you solved it!
Just tried this and didn't have a problem adding the Rail Head Treatment Train to my basket, all the way up to entering payment details. You could...
Hi RLB , Thank you for letting us know, and we are glad to hear that you have found a solution. System instability as a result of overclocking is...
Tigert1966 Princess Entrapta or anyone else experiencing problems. Please ensure that you troubleshoot the problem by power cycling your console....
If you have recently downloaded the 10.00 system software update from Sony, please be aware that many PS4 users have been reporting problems...
Hi tft#6439, Unfortunately, it doesn't look like you have tried contacting Dovetail Support yet. However, we have taken a look at the Dovetail...
Hey all, If you have already re-enabled your connection to Dovetail Live in-game, please try the following. Rebuild the Database to reset the...
The add-ons you have mentioned are not available for Train Sim World 3 on PlayStation yet. Please refer to the following link for the PlayStation...
Whether you are a new or returning player to Train Sim World 3 here are a few articles we hope you will find useful during your opening hours with...
Hi RLB, Unfortunately, there is very little we can do to help from the forums, as we currently know very little about your computer. Therefore,...
Hi all, we are extremely sorry about these issues. We have passed this information on to the development team for further investigation. For now,...
Hi Tigert1966, The Microsoft Store isn't the most user-friendly platform, but hopefully we can establish what is going wrong here. Could you use...
We would highly recommend that players do not attempt to edit their game files. If you have been unable to import your profile on Steam, please...
We're glad to hear your game, is working now. We have no plans to support DirectX 12 in the near future.
Hi all, please restart Steam and this will prompt the game to be updated. Once the download has been completed, the issue should be resolved.
Hi davil, DirectX 12 is not officially supported, nor are modified game files. Please complete a clean reinstallation to ensure that your game...
Thank you for raising this. We are investigating.
Hi Tigert1966, Could you try the following workaround which was originally posted for Train Sim World 2, please? The Microsoft Store on PC has...
Hi Bradley We are very sorry to hear about that. Would you mind providing some more specific examples using the template below as a guide,...
Please take a look at the following support article which is visible at the top of the home page:...
Thank you, the team are investigating.
The pre-order benefits do not include liveries. Quoted from the Train Sim World 3 FAQ(...
jack travers please do not post personal information such as your email address on the forums. Contact Dovetail Support so we can help you...
More information is available here: https://live.dovetailgames.com/live/train-sim-world/articles/article/tsw3-what-you-need-to-know
Please try checking your inbox again, and the spam/junk folder. Step 2 cannot be completed before Step 1.
Hi tft#6439, please contact support for assistance with your Dovetail Live account and try not to raise multiple issues in one thread....
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